Windows 10: Computer Freezes after 5 or minutes booting up

Discus and support Computer Freezes after 5 or minutes booting up in Windows 10 BSOD Crashes and Debugging to solve the problem; My PC freezes after 5 minutes of being logged in. (Windows 10) However I can still move the mouse, click on things but nothing will happen I sometimes... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by SkylerAnderson, Jul 5, 2018.

  1. Computer Freezes after 5 or minutes booting up


    My PC freezes after 5 minutes of being logged in. (Windows 10)

    However I can still move the mouse, click on things but nothing will happen
    I sometimes also get a "Microsoft windows is not responding' popup, I cant interact with that either


    I checked task manager and it seems that disk usage spikes to around 50% or so when the computer freezes

    I tried Antivirus checks, Restarting ( a lot), and using a USB to reinstall windows which didnt work. any PC reset options freeze at 1-10% and dont work

    :)
     
    SkylerAnderson, Jul 5, 2018
    #1

  2. Freeze after 2-5 minutes after Creator Update

    Hi,

    We would like to know more information regarding the freezing issue of your computer. For better assistance, we would like to gather more information:

    • Are you getting any error messages?
    • What troubleshooting steps have you tried so far?

    Regards.
     
    Dennis Mop, Jul 5, 2018
    #2
  3. Windows 10 freezes after ~5 minutes of inactivity/idle

    Hi,

    Hoping for some assistance on this, for what appears to be a somewhat common problem.

    My issue is extremely similar to
    this issue
    . I would in fact say it is virtually identical.

    In summary..

    • After ~5 minutes of inactivity, Windows 10 completely freezes
    • It absolutely hangs - it does not respond to any keyboard or mouse input. The
      only thing it responds to is a hard power off by holding down the power button for a few seconds.
    • It doesn't matter whether music/video is playing - it will freeze provided there is
      5 minutes of inactivity
    • If music is playing, the audio will also freeze.
    • This means provided the computer receives constant input (whether mouse or keyboard), I can use it for almost an indefinite period of time
    • I suspect it is related to a Windows Update/driver
    • There are a small number of other situations which trigger a freeze - appears to be related to installation of software and/or Windows Update
      • Example is after installing VirtualBox, computer will freeze upon opening
      • Whilst attempting to install a Samsung Android driver, it froze in the middle of installation
    As a side issue, I am also unable to shut down, restart or hibernate my computer. Shutting down/restarting/hibernating will result in the screen turning off, but unless I actually hard power off the computer by holding onto the power button, the power light
    will show as on and you can hear the fan constantly running until it is forced off by a hard power off. I believe this is also related to a Windows Update/driver, because it did work previously. Maybe this should have its own separate question post, seeing
    as it is probably a separate issue.

    Hardware/Software Summary:

    • Laptop Model: Acer Aspire E14 ES1-411-C1WD (purchased ~July 2015)
    • OS: Windows 10 Home, Version 1709, OS Build 16299.192
    • Processor: Intel Celeron CPU N2940 @ 1.83GHz

    Let me know if any other information is required that may be of assistance.

    Appreciate any assistance that can be provided!
     
    illumination10, Jul 5, 2018
    #3
  4. Yolvi Ell Win User

    Computer Freezes after 5 or minutes booting up

    System freezes after 5-15 Minutes

    Hi Daniel,



    To learn more about the performance issues you're experiencing after the Creators update, we just have a few questions:


    • What is the specific error message that appears when the boot cycle stops? Please include a screenshot.

    • What is the normal view of the list that you have mentioned?

    • What troubleshooting steps have you tried so far, aside from restarting your computer?
     
    Yolvi Ell, Jul 5, 2018
    #4
Thema:

Computer Freezes after 5 or minutes booting up

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