Windows 10: Computer freezes but does not crash (no BSOD)

Discus and support Computer freezes but does not crash (no BSOD) in Windows 10 Support to solve the problem; The computer freezes. The freezes are random. Sometimes I can leave it running for days with no problems. Sometime is will freeze two or three times in... Discussion in 'Windows 10 Support' started by smartcooky, May 16, 2020.

  1. Computer freezes but does not crash (no BSOD)


    The computer freezes.
    The freezes are random. Sometimes I can leave it running for days with no problems. Sometime is will freeze two or three times in a day.
    (NOTE: I leave the computer running 24/7, with a scheduled reboot at 7am every morning)

    Symptoms are

    1. Screen is on and displaying desktop
    2. Mouse frozen (but sensor light is still on)
    3. keyboard locked (numlock does not turn off when caps lock is toggled)
    4. Clock is frozen (presumably at the time computer froze)
    5. The scheduled morning reboot does not occur when computer is frozen (this tells me its unlikely to be the keyboard or mouse)

    What I have done to try to regain control
    - unplugging and re-plugging in the mouse and keyboard
    - plugging in another mouse/keyboard

    The only way to get control back is to press the power button and restart the machine

    What I have done to try to see what is causing this

    - checked the CPU Temperature using CoreTemp. The four cores range in temperature from 27-31°C.
    - examined the Event Viewer to see if anything ran at the time of the frozen clock.
    - left the task manager open, with the CPU column sorted to show the highest CPU use at the top (trying to see if any task had high CPU use at the time the computer froze)

    I will leave CoreTemp running to see if I can catch if there is something hinky next time it freezes.

    What I have done to try to prevent this from happening
    - Disable the power saving on all USB hubs in teh device manager
    - Update all drivers using Winzip Driver Updater
    - Used a different mouse and keyboard
    - Used a PS2 mouse and keyboard
    - disconnected all other USB devices

    The important stuff (note this is a different computer from the one in my profile)

    HP Compaq 8200 Elite Microtower
    Intel(R) Core (TM) i7-2600 CPU @ 3.40GHz
    12 GB RAM
    HP Bios ver 2.06
    Win 10 64 bit OS - ver 1909

    Peripherals connected via USB
    Canon MX-490 printer/scanner
    Microtek Scanmaker i900
    Kodak i1220 scanner
    AFT- EX-3U internal memeory card reader
    Wired USB keyboard and mouse

    :)
     
    smartcooky, May 16, 2020
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, May 16, 2020
    #2
  3. all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, May 16, 2020
    #3
  4. vinsterX Win User

    Computer freezes but does not crash (no BSOD)

    Random Crash/Freeze on Build 10130


    Hello everyone.

    I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

    1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
    2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.
    In both cases, I have to hold the power button in to shut down the computer for a restart.

    Any direction or help would be greatly appreciated.
     
    vinsterX, May 16, 2020
    #4
Thema:

Computer freezes but does not crash (no BSOD)

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