Windows 10: Computer Freezes Daily, Event Monitor not helping

I built a computer for my boss a while back. It is a 7700k with a quadro p1000 and ASRock Extreme4 Z270. I can't put my finger on exactly when it started but it was about 2 months ago if I had to guess. Basically it will freeze up once or twice a day. Seems like usage or open programs are irrelevant as it does it even with nothing open. The only way to correct it is hold the power button until it shuts off. The reset button does nothing for some reason. I have tried different video card drives, going back to even a year old ones, nothing. It has an M.2 960 Evo, ran test on that came up clean. Event monitor doesnt seem to show much, lots of little warnings and a few critical but they dont seem to even coincide with the time that it froze.

In the 2 month period the only thing that I can think of is we changed to outlook email account/using microsoft outlook, and I upgraded it to 1809. I have since upgraded to 1903 (yesterday) and the issue remains. I haven't looked into outlook and there was an error about unresolved DNS server and that seemed to be around the time it mighta happened. It's hard to tell because this computer is left unattended for long periods and most of the time when it is attended it has already froze up and has to be restarted.

Any help would be much appreciated. Whatever I need to post on here, logs, anything, let me know and I will make it happen. Thanks

:)

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

Windows 10 Freezing daily

I have an HP computer with an SSD for my Operating System and Apps and an HDD for files. I am experiencing daily freezes with this computer. I did some google searches and found some suggested solutions. The first was to login on a second administrator
account -- I couldn't see where I could do this as I don't have a second administrator account. The next suggestion was to go back to a previous build. I tried to do this through both options (Directly and through Safe Mode). Neither worked -- In the
first case it said going back to a previous build was not an option and in safe mode it said it could not revert because it had been more than 10 days. I'm still struggling with a freezing computer. Any suggestions??? Help??

 

Random Crash/Freeze on Build 10130


Hello everyone.

I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.

In both cases, I have to hold the power button in to shut down the computer for a restart.

Any direction or help would be greatly appreciated.