Windows 10: Computer freezes for a few seconds randomly

Specs:

• i7 - 8700k
• Asus Strix 2080 OC
• Asus Prime Z370-A
• Samsung 970 EVO Plus windows installed here
• Samsung 860 SSD
• Corsair Dominator RGB DDR4 3200MHz 32GB
• Corsair RM650x 650W v2

I'm struggling with random freezes, and I can't locate if theissue is hardware- or software-related I'm leaning towards hardware related. I've re-installed windows 10,re-flashed the BIOS, re-installed GPU driver with DDU first, cleared the CMOS, cleaned every debris/dust from inside the computer and refitted every cable.


Some more "technical" troubleshoots:

• After running sfc /scannnow and dism, got back the result, and it passed with 0 errors.
• I used "Windows Performance Recorder", and recorded and waited for the freezing to happen, but I don't know how to read the file, or what to look for.

The freezes arerandom, everything from watching a youtube video to gaming. However, whentrying to re-flash the BIOS it kept freezing over and over again, and it didnot recover until it suddenly just worked. When the pc usually freezes it recovers, but not when it's in theBIOS.

I ran memtest86, and the RAM passed, however,when I went into my BIOS the pc froze immediately and did not recover.Currently running AIDA64 to stress the CPU.

I noticed these issues about a week ago but didnot install or change anything to the pc-config or anything software related.
I have not OC the GPU nor the CPU. I have notre-installed MSI afterburner after I did a fresh install of Windows, and have also turned off XMP while trying to find the issue here.


Some more info:

For most of the part, the pc freezes and it looks like it's something to do with the CPU, usually, when the pc freezes the CPU is at 100%, however, it went to 0% one time when it froze.


When monitoring the resource monitor, I've noticed that the "System Interrupts" process jumped to the top one time when the freezing occurred. Upon researching it, It seems like it either it some driver issue so I disabled every device in device manager to check if it went away, and it did not, also disabled something in the network adapter. From what other people have been saying about that process; is that it should not be a problem unless it's over 20+ percent. Mine is running at 0.1%, however, when turning all the other cores off beside one, it's at 17%. So... a bit hard to get the full picture if that process is really the cause of the issue or not. All in all, I've spent over 10 hours troubleshooting this issue and would love some extra help in finding the problem/solution.


CPU at 0%: https://imgur.com/a/5qmIqwK#Ao0e0Gm

CPU at 100%: https://imgur.com/a/KwyZJ0n

the spike in WPRwhen the freezing occurs: https://imgur.com/a/oOzgkbJ

:)

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.