Windows 10: Computer Freezes On Boot

So, this morning when I was trying to boot up my 3 month old gaming pc, everything seemed normal, until I got to the windows boot screen. Upon reaching that, the dots completely froze. I tried hard resetting until I got to auto-repair, but that froze too. I also had a Windows 10 recovery usb, but my pc also froze on that as well. I tried taking everything extra out of my pc including the sdd, the hdd, the gpu, the network card, and then testing to see if my ram was bad. All of them work, but the pc cannot boot to anything. I can access bios and i did reset the cmos, but nothing works.

Specs:

• Ryzen 3 3200g with Radeon Vega 8 Graphics
• 16GB Corsair Vengeance RAM DDR4
• MSI Geforce GTX 1650
• TP Link Network Card
• 1TB SSD
• 1TB HDD
• ROG STRIX B450-F Gaming

:)

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

Unable to boot the computer.

Hi Samid,

Thank you for posting your query on Microsoft Community.

Before we proceed, we would require more information to assist you further.

• 
  What is the make and model of your computer?
  

I suggest you check if you are able to boot into Windows Recovery Environment using installation media. Follow the steps provided below and check.

• • Insert the installation USB and boot Windows 10 from it.
  • In the ‘Windows setup’ page select the ‘language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.
  • Click on ‘Repair your computer’ and select ‘Troubleshoot’.

Check if you are able to boot to this window. If you are unable to boot to this window, I suggest you to contact the manufacturer and check.

Hope this information is helpful. Reply us with this information to assist you further.

Thank you.

 

Laptop freezes during Starting up on Windows 10 computer.

Hi Nguyen,



Thank you for your response with the current status of the issue.



To assist you better, please provide us the below information:

• Have you tried to perform startup repair of the computer?
• When you say that "The screen was freeze, neither the Keyboard nor the Mouse responded.", when exactly the screen is getting freeze? Is it at login screen or while booting the computer?
• When you switch on the computer, are you able see anything on the screen?

I suggest you to try to perform the steps which provided in the previous post and let us know the results.





Reply to us with the information, so that we can assist you better.

Let us know if you need any further assistance on Windows related issues and we will be glad to help.