Windows 10: Computer freezes randomly

Hello! I need some help figuring out what's making my computer freeze so often. My Specs: ASUS TUF GAMING FX505DTProcessor: AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx 2.10 GHzWindows 10 Home 21H1 - OS Build 19043.1110It usually happens when I'm playing video games, sound crashes and then everything is frozen. I've checked the Reliability Monitor and it doesn't show anything rather than saying that I've shutdown my computer wrong by long-pressing the power button. Not even Event Viewer reports any errors. Where else can I look for anything that clues what is going on?A couple of days ago,

:)

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.