Windows 10: Computer freezeup

Discus and support Computer freezeup in Windows 10 Support to solve the problem; About once a day, usually while I'm gaming on Facebook, the whole computer just stops dead. Nothing works, including the mouse. The only way to get out... Discussion in 'Windows 10 Support' started by Amadeus51, Apr 28, 2019.

  1. Amadeus51 Win User

    Computer freezeup


    About once a day, usually while I'm gaming on Facebook, the whole computer just stops dead. Nothing works, including the mouse. The only way to get out of it is to shut off the computer and reboot. any idea what might be causing that? It only seems to happen once a day.

    :)
     
    Amadeus51, Apr 28, 2019
    #1

  2. Freezeup

    I had 2 copies of KB4471318 in the system. Right clicking did not allow me to uninstall either of them. I ran Norton power eraser and found an unknown file named File.lnk. I was able to delete it. I also ran a troubleshooter which led me to device manager
    and showed a piece of unknown hardware. I deleted that. I also went to a place where I found that everyone had permission for something. I changed it to deny for all, including administrators. Then the freezeup problem was solved. I don't know which of the
    three did it, or all of them.
     
    Paul Duffey, Apr 28, 2019
    #2
  3. swat354 Win User
    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Apr 28, 2019
    #3
  4. Aquinus Win User

    Computer freezeup

    Does this computer build have compatibility problems? Opinions welcomed!

    Lets start with what you're going to use this computer for, not what you want to put in it.

    Rules/steps to building a computer (in chronological order):
    First rule: Determine what your needs are.
    Second rule: Define your budget.
    Third rule: Pick parts.
    Fourth rule: Review parts several times.
    Fifth rule: Buy said parts.
    Sixth rule: Build it.

    You are on rule/step 1. Go through the list until you're done.
     
    Aquinus, Apr 28, 2019
    #4
Thema:

Computer freezeup

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