Windows 10: Computer freezing and then crashing - Processor error in Event Viewer - Please help my fix this

Hi,


Two weeks ago I started having random crashes and restarts on my PC.


It's similar to a BSOD, Except I am getting a freeze of around 5-10 seconds with the BSOD sound playing throughout the freeze.


It doesn't matter if I am playing a game or browsing the web, It can happen anytime regardless of what I am doing.


My system is the


Ryzen 7 1700 with the stock cooler

16gb ddr 4 ram - corsair vengeance 3200mhz

Asrock x370 taihchi

Asus rog strix gtx 1080ti oc edition

Seasonic prime platinum 850w

I am running everything at stock settings.


Temperatures are normal - from 38C to 65C


When I go to event viewer - windows logs - system I am getting a few errors:


1. Critical - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


2. Error - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 0x0000000000000000, 0xffffbc8f8034f8c8, 0x0000000000000000, 0x0000000000000000. A dump was saved in: C:\Windows\Minidump\031320-15546-01.dmp. Report Id: 09cf501c-3cd2-4e89-980c-59e91bec971c.


3. A fatal hardware error has occurred.



Reported by component: Processor Core

Error Source: Machine Check Exception

Error Type: Bus/Interconnect Error

Processor APIC ID: 0






The details view of this entry contains further information.


4. A fatal hardware error has occurred.



Reported by component: Processor Core

Error Source: Machine Check Exception

Error Type: Cache Hierarchy Error

Processor APIC ID: 1



The details view of this entry contains further information.


5. A fatal hardware error has occurred.



Reported by component: Processor Core

Error Source: Machine Check Exception

Error Type: Cache Hierarchy Error

Processor APIC ID: 10



The details view of this entry contains further information.


It can happen anytime, While browsing the web, While playing a video file.



I did notice that it might have to do with me typing on my keyboard.


I have no idea why, But it seems to happen more frequently the more I type with my keyboard on the web browser / word.


yesterday my pc crashed 3 times in a row - literally minutes after booting up when I was typing on my keyboard.

:)

 

Error in Event Viewer

Hi,



Thank you for writing to Microsoft Community Forums.



As you have mentioned, you have performed a repair installation on the computer and you see Event 508, 510 and 533 in Event Viewer.



I would like to inform that if you see any critical error in Event Viewer, please share the event logs with us to help you with the appropriate troubleshooting steps. Please follow the steps mentioned below to share the event logs:

1. Press Windows + X from the keyboard, select
   Event Viewer.
   
2. Expand Windows Logs from the left pane and select
   Applications.
   
3. Click Filter Current Log from extreme right pane. Then in the new windows check the box beside
   Error and click OK.
   
4. Now, look for a critical Error in the list and note down the message/information from the
   General Tab in the lower section.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Windows 10 Event Viewer Log

Hi Debi,

As per the information, I would like to inform that the errors registered under Event Viewer may not always mean that your PC is non responsive or dysfunctional. If you have experience any crash, freeze or dysfunctionality, you can refer to the error registered
in Event Viewer for assistance.

I suggest that you send us the screenshot of the event viewer window so that we can introspect better.

Hope this helps

Regards

 

Getting nvlddmkm error in event viewer, game crashing

Hi,

I've been getting nvlddmkm errors in event viewer every time I play the game Outlast 2 which was just released. I'm using Lenovo IdeaPad laptop, while not high specs, it can run the game at 60fps at mid-high settings with no problem so I highly doubt that it's not meeting minimum requirements. Gonna keep it point form for easy read.

Symptoms:

• Within 1-10min of gameplay, game would freeze for a few seconds then throw a "Outlast 2 has stopped working" Windows error
• Few seconds after clicking "close program" in the error, it would throw a "Rendering thread exception - fatal error"
• After closing that, it would finally throw a Microsoft Visual C++ runtime error "RUNTIME ERROR! R6025 -pure virtual function call"
• In event viewer, I get about 16 or so error events, "The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer" (screenshot)
• Also get a warning event in event viewer usually on top of error events, "Display driver nvlddmkm stopped responding and has successfully recovered"
• Only game crashes, windows not affected

Specs:

• Windows 10 64-bit with anniversary update, no creators edition
• i7-4700MQ
• 8GB RAM
• Nvidia GT750M Optimus, latest driver as of this post which is 383.22

Things already tried:

• Absolute minimum graphic settings in-game + windowed mode
• Disable hibernate/quick start in power options and restart computer
• Use DDU-safe mode to uninstall everything Nvidia related, then manually download 383.22 and reinstall it, didn't install GeForce Experience or PhysX
• Use DDU-safe mode to uninstall everything Nvidia related, then manually download 368.81 to roll back, didn't install GeForce Experience or PhysX
• Power options -> PCI Express -> maximum power settings
• Power options -> processor power management -> max processor state -> change to 99% instead of 100%
• sfc scannow in CMD (no errors)
• DISM checkhealth in CMD (no errors)
• Adding TDRDelay registry key and set it to 10
• Whitelist entire game directory in Windows Defender
• Create new windows user account and launch game from that account
• Force game to use integrated Intel HD graphics -> this would prevent any crash, but obviously be unplayable at like 5fps. So this means it's something wrong with Nvidia drivers, and not my computer?

I even chatted with service rep from Nvidia, they're out of ideas too and told me "check with Lenovo", lol.

Does anyone have any other ideas?