Windows 10: Computer Freezing, Hard reset required - Kernel Power 41

My computer consistently freezes while playing video game. When the computer freezes it locks solid leaving the last thing on the screen and the audio glitches out as well sounding like its just playing the last sound extended until I long press the power button. Event Viewer gives me a kernal-power 41 error.


This only happens when playing video games. I play games with a Bluetooth controller, the 8bitdo SNES Pro+. I've had this computer locking issues while playing: Phasmophobia, Valheim, Space Hulk: Deathwing and Ori and the Will of the Wisps.


I have NOT had this problem while playing games like Cross Code, Blasphemous and Hollow Knight


I've posted before and was recommended to follow Greg's help on this post https://answers.microsoft.com/en-us/windows/forum/all/pc-randomly-freezing-and-restarting/e4164cad-0e5a-44b5-9867-5ea0dfebd317


I have now completed all these steps. I have fresh installed Windows 10. I have stress tested my GPU, CPU and RAM and they were all just fine. No shutdowns no errors. I've stress tested them all at once for a max power draw and it didn't cause the PSU to cause a problem either. I've updated my BIOS, my HD firmware and the drivers for every thing that I can possibly get my hands on and this still happens.


I'm at my wit's end with this problem. I'm constantly freezing while playing games and that's why I bought this PC.

:)

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

New PC randomly restarting, Event 41 Kernel Power

event 41 kernel power is pretty self explanatory its power related 41 only gets triggered due to a sudden loss of power without tripping a stop code or if the system hard resets without a BSOD

 

Kernel 41 Power issue

Hello,

When the computer shuts down or restarts unexpectedly, the Kernel Power Event ID 41 error occurs. Upon starting a computer running Windows, the system checks whether the computer was properly shut down. If the computer was not properly turned off, a Kernel
Power Event 41 message is generated.

Regarding the error that you're getting, we suggest that you check the solution provided by

AndrewGeraci on this
link.



For more information regarding Windows Kernel power issue, kindly visit this
article.

Let us know how it turned out for you.