Windows 10: Computer freezing randomly, sound usually persists. Requires a forced restart

https://i.imgur.com/XM6BXCQ.pnghttps://i.imgur.com/N31f1se.pnghttps://i.imgur.com/D9Eerxp.pngThis freezing happens seemingly randomly, from playing a game to just watching netflix. I've tried reinstalling windows to no avail and even changed ram by chance which also did nothing. Checked out this reliability monitor and well decided to make a post. I have no idea what to do honestly. In case you want the text to copy and paste ...The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 0xfffff84a6a6a9ad8, 0x0000

:)

 

Computer freezing randomly, sound usually persists. Requires a forced restart

Hello, I'm Greg, here to help you with this.



1) Try everything in these best tutorials about freezing. Take your time as there are a bunch but one of them almost always works, so don't skip any:

https://www.ibeesoft.com/computer-tips/fix-wind...

https://www.yourwindowsguide.com/2019/03/troubl...

https://www.howtogeek.com/427550/how-to-fix-a-f...

https://helpdeskgeek.com/help-desk/windows-10-k...

https://www.easypcmod.com/how-to-fix-windows-10...

How to Fix It When Windows 10 Freezes Randomly



Windows 10 Randomly Freezing Or Hanging 7 Easy Methods

How to Fix Windows 10 Freezing Up

https://www.easeus.com/computer-instruction/fix...







2) Update your drivers and BIOS/UEFI firmware from PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page.

3) Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: https://answers.microsoft.com/en-us/windows/for...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

4) If nothing else helps you can run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version 1903 which you need anyway and by the most stable method. http://windows.microsoft.com/en-US/windows-10/m....



5) Run these hardware tests to check for hardware problems:

https://answers.microsoft.com/en-us/windows/for...

6) But remember that in Windows 10 everything depends upon the quality of the install, and Factory or Upgrade installs are inferior installs which most enthusiasts won't even run because they'd expect endless issues. Consider now or later doing the Clean Install in this link which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki...



I hope this helps. Feel free to ask back any questions. Please report back results for all steps given so I know what else to suggest if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Computer freezing randomly, sound usually persists. Requires a forced restart

https://i.imgur.com/XM6BXCQ.png
https://i.imgur.com/N31f1se.png
https://i.imgur.com/D9Eerxp.png

This freezing happens seemingly randomly, from playing a game to just watching netflix. I've tried reinstalling windows to no avail and even changed ram (by chance) which also did nothing. Checked out this reliability monitor and well decided to make a post. I have no idea what to do honestly. In case you want the text to copy and paste ...

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0xfffff84a6a6a9ad8, 0x0000000000000008, 0x0000000000000001, 0xfffff8026a681cfa). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 4e88c596-f3cb-4ae6-a498-e38cce628ccd.

Description

Faulting Application Path: C:\Windows\System32\RuntimeBroker.exe

Problem signature

Problem Event Name: MoAppCrash

Package Full Name: Microsoft.Windows.Search_1.14.7.19041_neutral_neutral_cw5n1h2txyewy

Application Name: praid:runtimebroker07f4358a809ac99a64a67c1

Application Version: 10.0.19041.746

Application Timestamp: 5b78739c

Fault Module Name: ole32.dll

Fault Module Version: 10.0.19041.1202

Fault Module Timestamp: bc9e4cf1

Exception Code: c0000005

Exception Offset: 000000000000e95b

OS Version: 10.0.19044.2.0.0.256.48

Locale ID: 1033

Additional Information 1: 124a

Additional Information 2: 124af1fa615824d1592eeb6091b0209b

Additional Information 3: 3e95

Additional Information 4: 3e957cee3452ad30251476802e151625

Extra information about the problem

Bucket ID: 9436ee3182dce3c27e4965bf2e51ab46 (2182387366227979078)

Now one of these mentioned a memory.dmp file which I can't open and am not sure what to do with. sorry if this is all messy and poorly formatted for your eyes.

 

Computer Freeze and then Restarts. Repeatedly

Hi Guys/Girls.

First off English is not my best language im Afrikaans and from south Africa. I Built my wife a computer that she can use in the office. it was fine for years.

So after doing a Gpu Upgrade and also rebuilding the Pc into a new pretty Pink case with Rgb lights etc. i now face random Freeze followed by restart. no error no Beeps Nothing. Computer can stay Idle for as long as 9 Hours at a time, as long as you don't use it after you touch or move the mouse it will move then freeze followed by restart. then it will repeatedly startup to desktop few seconds then freeze and restart. until it goes to windows Repair screen or manually shutting it down Via Long Power button Press.

Winver Version 1909 Os Build 18363.1198

Things i have Tried.

I Replaced memory with new modules. " Single , Dual And Quad Channel" Problem remained.

I replaced the SSD Drive with a brand New SSD. Problem Persists

I replaced the Power supply with a brand new one. Problem Persists

I replaced the GPU with a New 1060. Problem Persists and now i have 2

i changed CPU with a new 1 . Problem Persist.

I Did Run Dism as well as sfc /scannow and chkdsk /f /r
and note it was a fresh install that started with the issues.

only Physical item i did not replace was Motherboard.

Starting in safe Mode with Networking enabled. then i can use the computer to the max. no freeze no shutdown.

While in safe mode i do all the steps necessary for clean boot. Restarts Persist.

I used the V2 Log collector and attached it in my post.

im a average IT tech that usually identifies and solve my issues fast but this one has me down and out for weeks now.

Please assist and if anything else is required please ask.

Regards