Windows 10: Computer freezing

Discus and support Computer freezing in Windows 10 Gaming to solve the problem; My computer for the past couple of months has been just randomly freezing and the only way to get back on is to hold down on the power button until it... Discussion in 'Windows 10 Gaming' started by Rya912, Nov 27, 2022.

  1. RYA912
    Rya912 Win User

    Computer freezing


    My computer for the past couple of months has been just randomly freezing and the only way to get back on is to hold down on the power button until it turns off and then turn it back on. When it freezes, I can still see the screen & what I was previously doing but can't move the mouse or anything like that. The drivers and everything are all updated and bios is the latest version.. Any idea of what could be wrong? I've already tried replacing the RAM as well as a new hard drive & even fresh installed windows. Anyone have any ideas of what could be going on or how to fix this?Specs are

    :)
     
    Rya912, Nov 27, 2022
    #1
  2. MAYRA AQU
    Mayra Aqu Win User

    Windows 10 Computer Randomly Freezes

    Hi,

    Listed below are some possibilities why the computer keeps on freezing:

    • Outdated drivers.
    • Virus and malware.
    • Corrupted system files.

    We suggest performing the steps on this article that can help resolve the issue.

    Get back to us if you have other concerns.
     
    Mayra Aqu, Nov 27, 2022
    #2
  3. DARIAN TAB
    Darian Tab Win User
    computer Freeze

    Hi,

    Software or driver conflicts after downloading Windows 10 may be causing the freezing on your computer. Answering the following questions may help us in identifying the underlying cause of the issue:

    • Aside from updating to Windows 10, were there any other changes made on your computer prior to the issue?
    • Are you getting an error message or code when the issue happens?
    • What troubleshooting steps have you already performed?

    Regards.
     
    Darian Tab, Nov 27, 2022
    #3
  4. NYIMA YONTEN
    Nyima Yonten Win User

    Computer freezing

    Laptop freezes during Starting up on Windows 10 computer.

    Hi Nguyen,



    Thank you for your response with the current status of the issue.



    To assist you better, please provide us the below information:

    • Have you tried to perform startup repair of the computer?
    • When you say that "The screen was freeze, neither the Keyboard nor the Mouse responded.", when exactly the screen is getting freeze? Is it at login screen or while booting the computer?
    • When you switch on the computer, are you able see anything on the screen?


    I suggest you to try to perform the steps which provided in the previous post and let us know the results.





    Reply to us with the information, so that we can assist you better.

    Let us know if you need any further assistance on Windows related issues and we will be glad to help.
     
    Nyima Yonten, Nov 27, 2022
    #4
Thema:

Computer freezing

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