Windows 10: Computer frequently crashes/randomly restarts.

Discus and support Computer frequently crashes/randomly restarts. in Windows 10 Support to solve the problem; I have a HP Compaq 6305 Pro. The details can be seen by clicking the "My Computer" button on the left side of my post. I'm running Windows 10 Version... Discussion in 'Windows 10 Support' started by hbenthow, May 11, 2020.

  1. hbenthow Win User

    Computer frequently crashes/randomly restarts.


    I have a HP Compaq 6305 Pro. The details can be seen by clicking the "My Computer" button on the left side of my post. I'm running Windows 10 Version 1903 (OS build 18362.778).

    For the last two weeks or so, my computer has been frequently crashing/randomly restarting. It usually happens after I've restarted the computer, frequently within 10 minutes of logging back into Windows after my restart. The screen goes black for a second or two, and then my computer is suddenly starting up (BIOS screen, Windows loading, etc).

    Peculiarly, after each these random restarts, if I leave the computer running without restarting it, it won't randomly restart again, no matter how long I leave it running (even for days). But if I restart it (or power it down and start it by pressing the power button), it will usually run for 5 to 10 minutes, then randomly restart. Occasionally, the random restart will take a while to happen (a few hours or so). How much I'm using the computer doesn't matter. Whether I'm running several programs or no programs at all, the random restart will still happen.

    I ran the V2 Log collector, and uploaded the resulting ZIP file to Dropbox. It found no crash dumps, as the crashes/restarts happen in such a way that no crash dumps are created (although information about the unexpected startup after the crash is recorded in the Event Viewer), but there might be other useful information to be found. You can find it at this link.

    :)
     
    hbenthow, May 11, 2020
    #1
  2. Grom0X Win User

    Computer randomly restarting

    Update BIOS with Asus EZ Flash 2:

    Computer frequently crashes/randomly restarts. [​IMG]
     
    Grom0X, May 11, 2020
    #2
  3. SirLevir Win User
    Computer Crashing Randomly

    As of today, my computer has been crashing randomly. Whenever it crashes, it restarts and acts normal until it crashes again. Can someone please help me. Thank you so much!
     
    SirLevir, May 11, 2020
    #3
  4. focusbob Win User

    Computer frequently crashes/randomly restarts.

    Frequent crashes and restarts

    Hello, I just built a new system (or really moved an old system to a new motherboard) involving a Foxconn Quantumian1 x79 motherboard and a 3930k processor. On the old system (HP motherboard), I was not having any problems. With the Foxconn, I am having frequent crashes/restarts. The system reliably restarts when attempting to wake from sleep. That's not the only issue though; the crashes/restarts also occur sometimes when the pc is "awake". Though I haven't witnessed it, I ran Prime95 stability testing (to see whether my issue was sleep related or more general) and woke up to the computer having restarted itself... Please help!

    Attachment 133311
     
    focusbob, May 11, 2020
    #4
Thema:

Computer frequently crashes/randomly restarts.

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