Windows 10: Computer frequently crashes

Discus and support Computer frequently crashes in Windows 10 BSOD Crashes and Debugging to solve the problem; So I recently built a computer and have noticed that while doing simple things such as watching movies or working on my google drive. My computer will... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AnthonyRodriguez31, May 13, 2020.

  1. Computer frequently crashes


    So I recently built a computer and have noticed that while doing simple things such as watching movies or working on my google drive. My computer will randomly crash. This is the information of the dmp file of the most recent crash


    My specs:

    Intel Core i9 9900k

    Gigabyte 5700xt

    Asus TUF gaming wi-fi

    4 Tforce delta 3200 ram


    icrosoft R Windows Debugger Version 10.0.19528.1000 AMD64Copyright c Microsoft Corporation. All rights reserved.Loading Dump File [C:\Windows\MEMORY.DMP]Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.Symbol search path is: srv*Executable search path is: Windows 10 Kernel Version 18362 MP 16 procs Free x64Product: WinNt, suite: TerminalServer SingleUserTS18362.1.amd64fre.19h1_release.190318-1202Machine Name:Kernel base = 0xfffff800`36400000 PsLoadedModuleList = 0xfffff800`36848170Debug session time: Wed May 13 23:08:21.467 2020 UTC - 4:00System Uptime: 0 days 0:00:49.201Loading Kernel Symbols.............................................................................................................................................................................................Loading User SymbolsLoading unloaded module list........For analysis of this file, run !analyze -vnt!KeBugCheckEx:fffff800`365c2390 48894c2408 mov qword ptr [rsp+8],rcx ss:ffff8883`7dc47910=0000000000000116Loading Dump File [C:\Windows\MEMORY.DMP]Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.Can't set dump file contextsMachineInfo::SetContext failed - Thread: 000001E896DF4A40 Handle: f Id: f - Error == 0x8000FFFF************* Path validation summary **************Response Time ms LocationDeferred srv*Symbol search path is: srv*Executable search path is: Windows 10 Kernel Version 18362 MP 16 procs Free x64Product: WinNt, suite: TerminalServer SingleUserTS18362.1.amd64fre.19h1_release.190318-1202Machine Name:Kernel base = 0xfffff800`36400000 PsLoadedModuleList = 0xfffff800`36848170Debug session time: Wed May 13 23:08:21.467 2020 UTC - 4:00System Uptime: 0 days 0:00:49.201Loading Kernel Symbols.............................................................................................................................................................................................Loading User SymbolsLoading unloaded module list........nt!KeBugCheckEx:fffff800`365c2390 48894c2408 mov qword ptr [rsp+8],rcx ss:ffff8883`7dc47910=0000000000000116

    :)
     
    AnthonyRodriguez31, May 13, 2020
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, May 13, 2020
    #2
  3. axe0 Win User
    Frequent BSOD issue Asus K53sm NVIDIA 630m Windows 10

    I would guess that your GPU is faulty, the crashes that are most frequent seem related to the GPU.

    I do have a suggestion, although this suggestion is more often seen with 0x9F crashes where drivers are in an inconsistent state for the OS.
    Try to change the powerplan, standard there are following plans
    1. Powersaver,
    2. Balanced, standard selected,
    3. High performance
    If you didn't change your power plan, you have balanced selected.
    Select High performance and see if it makes a difference.
     
  4. Computer frequently crashes

    My computer crashes frequently when starting a fullscreen application or bluestacks

    Hi Anantha,

    Thank you for contacting Microsoft Community.

    The VIDEO_TDR_ ERROR bug check has a value of 0x00000116. This indicates that an attempt to reset the display driver and recover from a timeout failed.

    I suggest you to remove all the external devices except mouse and keyboard, restart the computer and check whether the issue persists or not.

    If still the issue persist then follow the below steps and check if it helps.

    Step 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

    • Go to “settings” and click on “update and security”.
    • Under tab “Windows update”, click on the icon “check for updates”.
    • Then once you find the pending updates install it and check.

    Step 2: Also I suggest you to update all the drivers (Display drivers) from the device manager and check if it helps.

    • Press ‘Windows+X’ and go to ‘Device Manager’.
    • Then you can right click on each driver and update it.
    • Restart the computer and check if it helps.

    Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, May 13, 2020
    #4
Thema:

Computer frequently crashes

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