Windows 10: Computer goes to a black screen randomly

Discus and support Computer goes to a black screen randomly in Windows 10 Ask Insider to solve the problem; My windows 10 pc randomly goes to a black screen on the monitor as if nothing is connected to it. Shortly there after I lose connect to the computer... Discussion in 'Windows 10 Ask Insider' started by /u/Foxageddon, Apr 6, 2020.

  1. Computer goes to a black screen randomly


    My windows 10 pc randomly goes to a black screen on the monitor as if nothing is connected to it. Shortly there after I lose connect to the computer (discord and Spotify both stop) and then the mouse and keyboard are unresponsive. Originally I thought it was a graphics card driver issue but I just updated them last night and the issue is still present. The only way to get it to fix is a hard reset and cutting the power from the entire system. Any advice is very much appreciated.

    submitted by /u/Foxageddon
    [link] [comments]

    :)
     
    /u/Foxageddon, Apr 6, 2020
    #1

  2. my hp laptop screen goes black randomly

    my hp laptop screen goes black randomly when using it
     
    KwameNyarko, Apr 6, 2020
    #2
  3. Computer randomly has black screen and restarts

    Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

    This could be a simple as a bad driver install.

    ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.
     
    TheMailMan78, Apr 6, 2020
    #3
  4. Rose Cal Win User

    Computer goes to a black screen randomly

    Screen goes black

    Hi Kris,

    It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages when it turns black?
    • Have you tried checking if the sleep mode is turned on/off?
    • What troubleshooting steps have you done so far?

    Meanwhile, we recommend that you perform the steps in this
    article
    to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

    Let us know if you need further assistance.
     
    Rose Cal, Apr 6, 2020
    #4
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Computer goes to a black screen randomly

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