Windows 10: Computer gone totally nuts

Hello,I have an HP Pavilion with Windows 8.1. A while ago it started acting strangely. It is impossible to type because everything deletes automatically after a few seconds. If I right click the box closes by itself after a couple of seconds. I can use the mouse with left click but that is all I'm typing this on another machine. In the end I got so frustrated I returned the laptop to its factory settings, but that didn't solve it. Is this a software problem or something to do with hardware? What can I do?thanks,Richard.

:)

 

Why did the startup window get cleared?

I didn't missed any step, the list was gone and gone , even after using lot of programs the programs were not listed in that list.

 

Laptop Gone nuts

So I noticed my Windows 10 Laptop was being excessively slow (its only a yr old and not used for anything to much)

I clicked on the windows/Start button (bottom left) and then the whole thing went nuts and keeps going nuts

If I go to type in the windows search bar, again it goes crazy just doing its own thing.

Anyone ever had this before? I've had Norton do a search and nothing found virus wise.

Could do with some advice please

 

I am not able switch off the computer totally

Hi Thommy,

We appreciate you for being a part of Windows 10.

We need more information to help you better.

• 
  What is the make and model of your computer?
  
• 
  Have you made any changes to the power settings prior to the issue?
  
• 
  Is your system up to date?
  

As per the description, this issue may arise if the power settings are not configured properly. I suggest you to follow the below steps and check if it helps.

Step 1:

• 
  Press Windows + R keys on the keyboard to open Run command.
  
• 
  Type powercfg.cpl to open the power settings.
  
• 
  Click on the Choose what power buttons do on the left navigation pane.
  
• 
  Click on When I press power button
  and choose from the drop down menu to Shutdown.
  

Now try to shut down the computer and check if it helps. If the issue persist, follow the below step.

Step 2:

I suggest you to create a new power plan and check if it fixes the issue. Follow the below steps sequentially.

• 
  Press Windows + R keys on the keyboard to open Run command.
  
• 
  Type powercfg.cpl to open the power settings.
  
• 
  You may create the new power plan by clicking on the
  Create a powerplan on left navigation pane.
  
• 
  Assign the name you wish to new power plan, click on
  Next and change the settings accordingly and click on Create.
  

After creating the power plan, you may try to shut down the PC and check if it helps.

Step 3:

You may try to run the Power troubleshooter and check if it fixes the issue. It will find and fix problems with your computers power settings. Follow the steps given below:

• Press Windows + X keys on the keyboard and select
  Control Panel
• Type Troubleshooting in the search bar on the
  Control Panel.
• 
  Click on View all on the left navigation pane.
  
• 
  Click on Power.
  
• 
  Click on Advanced on the
  Power dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Power troubleshooter.
  

I hope the above information helps. Kindly let us know the required information if you need any further assistance with the issue. We are glad to assist you.

Thank you.