Windows 10: Computer got stuck before login screen

Discus and support Computer got stuck before login screen in Windows 10 Support to solve the problem; Title says it all. I woke my computer from sleep mode, and clicked to get to the PIN entry screen, but instead, it just got stuck at a screen with only... Discussion in 'Windows 10 Support' started by allam447635, Oct 8, 2019.

  1. Computer got stuck before login screen


    Title says it all. I woke my computer from sleep mode, and clicked to get to the PIN entry screen, but instead, it just got stuck at a screen with only the background image. The only way out was to cold boot. I literally never had this happen until today. What may have caused this?

    Here are all the programs I had running when the computer went into sleep mode, in case that's relevant:
    Microsoft Edge
    Google Chrome
    Microsoft Word
    Calculator

    Specs:
    Windows 10 1903 build 18362.388 (64-bit)
    Processor: Intel(R) Core(TM) i7-7500U CPU @ 2.70 GHz

    :)
     
    allam447635, Oct 8, 2019
    #1
  2. Arun B J Win User

    Can't login to new computer w/Windows 10

    Hi,

    Thank you for your reply.


    • Are you able to login to Microsoft Account on Web?

    • Have you installed any language pack?
    I suggest you to follow the steps below and check if it helps.

    Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

    Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Oct 8, 2019
    #2
  3. Windows 10 Stuck at login screen


    As said in the title, my windows 10 is stuck at the login screen

    Couldn't Hold shift and Restart because for some reason i don't have the shutdown button

    It's nearly impossible to interact with the login screen, mouse moves but things don't get highlighted and no matter what you write it hever shows up.

    Any suggestions? Thanks in advance.
     
    Wisam Katanank, Oct 8, 2019
    #3
  4. Computer got stuck before login screen

    stuck into login screen with no login bar.

    Hi,

    Thank you for posting in Microsoft Community.

    I understand that you are unable to get the login page properly to login. We will help you.

    • Were you able to login in Safe mode?

    I suggest you to Enable the Hidden Admin account and
    create a new user account
    and check if the issue persists.

    If you can't open Settings, get to startup options from the sign-in screen:


    • On the sign-in screen, hold the Shift key down
      while you select Power > Restart
      (in the lower-right corner of the screen).

    • After your PC restarts to the Choose an option screen, select
      Troubleshoot > Advanced options.

    • Select Command Prompt.

    • Click on Command Prompt, type the command and click
      enter.

      • net user Administrator /active:yes
        (there is SPACE after Administrator)
    Restart the computer to login to admin account
    and then create new user account and check.

    Keep us posted to help you better.
     
    Sachin Venkatesh, Oct 8, 2019
    #4
Thema:

Computer got stuck before login screen

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