Windows 10: Computer Having Prolems Handling Audio

BaconTime

Junior Member

Joined : Jul 2016 Posts : 18 Windows 10 Local Time: 09:57
​

2 Hours Ago #1​

Computer Having Prolems Handling Audio

Hello, recently (about a month and a half now) my computer audio has been cutting out. This usually happens when I play a game. This is also a problem when I talk on Discord aswell, my friends say I sound like a cutting out robot when the computer has the audio clipping problem. Usually the issue lasts about 2-3 minutes then happens again at random. I ran the program latencyMon to try and identify the problem diagnostic here. It seems like the driver causing the issue is the USBports. Any help would be greatly appreciated!


=System Information=
OS: Windows 10, 10.0, build: 17763 (x64)
Hardware: Inspiron 620, Dell Ince., 0GDG8Y
CPU: GenuineIntel Intel (R) Core (TM) i3-2120 CPU @ 3.30 GHz
Logical Processors: 4
Processor Groups: 1
Ram: 6056MB total​

:)

 

Have windows 10, and suddenly my audio stopped

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As the above description is not clear, do let us know the following to assist you better with this issue:

• What is the exactly issue you are facing with audio and how exactly are you trying to access it?
• What exactly do you mean by: Have windows 10, and suddenly my audio stopped?
• Have you made any changes to the operating system, prior to this issue?

I suggest you to install all the pending updates and audio drivers and check if it helps.

Step 1: I suggest you to update the audio drivers from Device Manager and check.

Steps:

• 
  Right click on the Start
  button from the desktop and select Device Manager.
  
• 
  Expand Audio inputs and outputs, right click on
  High Definition Audio Device and click on Update driver software.
  
• 
  Also, try to search for the drivers with the help of model number of your computer from the Manufacturer’s website and install them.
  

Step 2: I suggest you to install all the pending updates after upgrade to Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you accordingly.

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

New computer, is there a way to plug in headphones and have audio without speakers

Hi,

Thank you for coming back to us with the current status.

Let’s try simple steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

I suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below steps.

• 
  Press Windows key + x and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on
  Next button.
  

If the issue still persist, try the below method.

Method 2.

Step 1.

I suggest you to uninstall/reinstall the sound adapter driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Sound, video and game controllers
  to expand, right click on the device and click on uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
  

If the issue still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Sound, video and game controllers and right click on it and
  update the software.

If the above methods did not help to fix the issue, try the below method.

Method 3.

I recommend you to go to the computer manufacturer website and download the latest updated sound adapter driver for Windows 10 and install the same. If the available driver is not for Windows 10 try installing the driver in compatibility
mode.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

You can also go to the below link and try the steps:

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope it helps. Keep posting us with the status we will be glad to help you.