Windows 10: Computer is always locked upon screen off

Discus and support Computer is always locked upon screen off in Windows 10 Customization to solve the problem; I have Windows 10 Pro 20H2 installed on a new machine. I have configured it to turn display off after 4 minutes and go to Sleep after 10 minutes.... Discussion in 'Windows 10 Customization' started by K.Kong, May 5, 2021.

  1. K.Kong Win User

    Computer is always locked upon screen off


    I have Windows 10 Pro 20H2 installed on a new machine. I have configured it to turn display off after 4 minutes and go to Sleep after 10 minutes. Screen Saver is set to None.Every time the screen goes off at 4 minutes, the PC is locked. I have to unlock it with fingerprint or PIN.How do I prevent the PC from being locked automatically?

    :)
     
    K.Kong, May 5, 2021
    #1

  2. Lock screen not working properly on Windows 10 computer.

    Hi Oshith,



    I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



    This issue might occur if there is change in lock screen settings.

    To assist you better, please provided us the information below:

    • When you say that "It is not flapped over to password when clicking", you tried to check the issue by clicking through external mouse?
    • Have you made any changes to the computer prior to the issue?

    I suggest you to follow the steps below to change the picture of the lock screen and also try to update Display Adapter driver.

    Step 1: I suggest you to follow the steps below to set the lock screen pictures.

    1. Right click on Desktop screen.

    2. Then click on Personalize.

    3. Click on Lock Screen.

    4. Try to select the lock screen picture.

    Step 2: I recommend you to update the latest driver for display adapter in Device Manager.

    1. Press Windows Key + R Key.

    2. Then type “devmgmt.msc” without the quotes and hit on
    Enter Key.

    3. Expand Display Adapter.

    4. Right click on the driver and click on Update driver software.





    Please get back to us with an update on issue with lock screen, we will be happy to help.



    Thank you.
     
    Nyima Yonten, May 5, 2021
    #2
  3. Computer stuck at lock screen and after Anniversary Update on Windows 10

    Hi,

    Do let us know if you are able to see any error message/ error code with locking the computer.

    Let us try the below steps to unlock and check if it helps.

    • I suggest you to restart the computer, try to unlock and check if the issue persists.
    • Use On-screen keyboard to type in your password and check if it helps.
    Click on the Ease of access on the lock screen at the right-bottom corner, turn on
    On-screen keyboard to type the password.

    Hope it helps. Try the above and update us the status of unlocking the device for further assistance.

    Thank you.
     
    Deepika Gowda, May 5, 2021
    #3
  4. Computer is always locked upon screen off

    Lock screen woes

    Hi,

    Thank you for posting on Microsoft Community.

    I would suggest you to follow the below steps to try resolving the issue.

    Setting the timeout for Lock Screen

    • Press Windows + I and select personalization.
    • Select Lock screen.

    • Select the Screen Timeout setting.
    • Select the time of timeout you need and check.

    Keep us posted if the issue resolves to help you better.
     
    Sachin V Rao, May 5, 2021
    #4
Thema:

Computer is always locked upon screen off

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