Windows 10: Computer is not detecting ps4 controller

I play games using ps4 controller. But yesterday I had an issue, when I plugged in my controller, I saw a fading yellow light and ds4 didn’t recognize my controller.

I had the similar issue before and know that I should find "driver error" in the Settings, then I remove the device, plug out the controller, plug it again and everything worked fine.

However yesterday I didn’t find the controller in the Devices and Windows stopped detecting this controller

:)

 

ps4 controller isn't detected windows 10

Hi,

Thank you for posting your question in the Microsoft Community.

Appreciate your efforts to work on this issue.

1. Are you aware of any changes made to the PC prior to this issue?
   
2. Does the PC recognize other USB devices when plugged in to the front USB port?
   

The reasons could be Power Supply issues, Power Management settings, Outdated or damaged USB drivers and damaged USB Ports.

Let us try these methods one by one and check if that makes any difference.

Method A: Suggest you to plug in the device and run the troubleshooter tool to automatically diagnose and fix Windows USB problems:
https://support.microsoft.com/en-us/help/17614/automatically-diagnose-and-fix-windows-usb-problems

Once this is done, restart the computer and check if that works for you.

I would like to let you know that there's a tiny pinhole on the back of the controller near a screw, by the L2 trigger button. Try pressing that in to see if it clears it up. In Windows 10, it just shows up as "wireless controller".

Alternatively, you may also want to connect the PS4 device to a different computer and check if it works.

Method B: You can also update the USB controllers from Device Manager to check if that helps you.

1. Press Windows key + X and click on Device Manager.
   
2. Double Click on USB Controllers to expand.
   
3. Right click on the USB Controllers that is listed and select Update.
   

Once this is done, restart the computer and plug in the device and check if that works.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

PS4/Wireless Controller not being detected when plugged in.

Hello everyone,

I am trying to use one of my ps4 controllers to play games on my pc, but for some reason it is not being detected whenever I plug it in. It will charge and lights on it come up and everything but under devices, wireless controller does not come up. Yes,
I've tried hitting the reset button several times. No luck. My other ps4 controller works perfectly using the DS4 tool (but the analog stick is messed up so I wanna use this one). I'm not sure why it's not working as I have all the required drivers xbox360
driver controller driver etc and the other controller is the same so I don't see why I'm having trouble detecting this one. I've also tried plugging it into every usb I have with no luck for this particular controller.

Any help or insight would be appreciated. Thanks.

 

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