Windows 10: Computer is restarting all alone after Shutdown

Greetings and hopefully everyone is having a good day.


I have a DELL all-in-one more details about the model will be added later running Windows 10 that is connected to an Epson LQ-350 printer and a Honeywell 1470g barcode scanner through USB ports.


However, after the addition of the 2 external hardwares I noticed that the computer is restarting by itself when I try to shut it down.


It turned out that when I eject the barcode scanner from USB the computer turns off fine, and it only reboots automatically when the scanner and the all-in-one are connected, so I'm sure that it's a driver problem-logically.


Unfortunately, I couldn't find any driver file for the barcode scanner on the internet through Honeywell's official website or elsewhere. I also tried to Reinstall the hardware and disabled the turn on fast startup option, and none of these resolved the problem.

Are any other potential causes for this problem? And what are some possible workarounds for this?


Thank you for your help in advance!

:)

 

Cannot Shutdown or Restart W8.1

Hey guys, I am having this problem where I cannot Restart or Shutdown unless I just do a hard shutdown. I refreshed my computer and slowly installed updates while creating restore points before installing. After the second set of updates everything seemed ok but after a few, the problem showed up again. I tried to do a System Restore but it fails because I cannot Restart to complete the process.

 

The computer shutdown itself restart?

Hi Tín,

A computer can shutdown based on the instructions given to its power settings. If you are using a laptop, there’s an option that when you are just closing a lid, it can shutdown your computer.
To ensure that we can provide the appropriate resolution to your concern, we’d like to ask you a few questions:

• What were the recent changes made on your computer before you experienced this issue?
• What troubleshooting steps have you done so far?
• What activity are you performing that may trigger to shutdown your computer?
• Can you provide us a screenshot of your power settings?
• Are you using a laptop or desktop computer?

We’re looking forward to your response.

 

Hard drive/ OS issue

a guy suggested :

• shutdown
• unhooked HDD
• restarted
• yay !!
• reconnected HDD
• restarted
• yay !!

also , try method 3
How do I unlock the drive where Windows 10 is installed?