Windows 10: Computer is shutting down often

Discus and support Computer is shutting down often in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi AllI have a problem that started to appear lately and I cannot recall doing any changes that would be related to its appearance. It could be a HW... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JernejPL, Jun 15, 2021.

  1. JernejPL Win User

    Computer is shutting down often


    Hi AllI have a problem that started to appear lately and I cannot recall doing any changes that would be related to its appearance. It could be a HW issue since the computer is a bit old but well maintained :Issue: Computer automatically reboots after blue screen, indicating unexpected shutdown screen after about 34 min of up time irrespective of what I do with it.Event viewer shows this Critical event:This is the Details tab:- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a

    :)
     
    JernejPL, Jun 15, 2021
    #1
  2. xarzu Win User

    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?
     
    xarzu, Jun 15, 2021
    #2
  3. David Haz Win User
    Computer Shuts Down

    Hi Austin,

    If your computer shuts down unexpectedly when the battery is at 50%, it is possible that the battery is defective or that the drivers of the battery is incompatible with Windows 10 version 1709. For us to isolate the issue about shutting down when the battery
    is at 50%, kindly respond to the questions below:

    • Is your computer new? Or, is it an old computer upgraded to Windows 10?
    • What is the make and model of your computer?
    • Have you checked if the driver for your battery is updated? If not, kindly do so.
    • What troubleshooting steps have you done? This is for us to know and to avoid any duplication of efforts on your end.

    We look forward to your response.
     
    David Haz, Jun 15, 2021
    #3
  4. Computer is shutting down often

    Won't shut down or restart -- error X0X

    Hi,

    Thank you for posting your query in Microsoft Community.

    To assist you better, I would like to ask what are the methods that you have tried to solve the issue.

    The issue might occur if the computer is not shut down properly. so, I suggest you to perform a power drain by follow the steps below and check if it helps.

    • Shut down the Computer.
    • Remove all power source (including battery if it is a laptop).
    • Press and hold the power button for 15-20 seconds.
    • Connect the power source and start the computer.
    • After the computer boots to the desktop, suggest you to install all the pending updates.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jun 15, 2021
    #4
Thema:

Computer is shutting down often

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