Windows 10: computer is stuck in "update" loop

Hi, I recently got a new laptop and found it didn't have enough memory, so to get it ready to send back I wiped the data from it. However I learned of something I could do about the memory, so I turned it back on and it showed the dell logo then asked me for my country language time zone etc. And when I clicked next it popped up with a why did my pc restart and gave me some instructions (connect to wifi, and plug it in). and when I clicked next again it started with the little spinny dots and said "Just a moment..." This went on for a while and then the screen went black, and it showed the dell logo and the previously mentioned loop began again and won't stop. Can anyone help?

:)

 

Computer Stuck in Boot Loop

Hi,

We are glad that you tried some troubleshooting steps to fix the issue, but usually the issue occurs due to corrupted system file. In order for us to assist you, we suggest to check this thread and look for Deepika Gowda answer. It contains troubleshooting
steps pertaining to the issue:
Computer stuck with a reboot loop on Windows 10.

We look forward to your response.

 

Stuck in update loop


These are the only three devices with warning triangles. The PS/2 keyboard and mouse were listed before. The JMB 36X is new.

 

BIOS stuck in a loop.

Hello,

We would like to ask some additional information to better isolate the issue:

• Did you get any error messages?
• Have you tried to boot in Safe mode?

We suggest that you check the solutions provided on the links below:

BIOS-loop

Stuck-in-BIOS-loop

We will wait for your response.