Windows 10: Computer Keeps Crashing and Blue Screening

Discus and support Computer Keeps Crashing and Blue Screening in Windows 10 BSOD Crashes and Debugging to solve the problem; I want to play some games and a couple weeks ago I was able to play but I just got back from college and when I go to start a game, my computer freezes... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Stabathane, Dec 18, 2019.

  1. Computer Keeps Crashing and Blue Screening


    I want to play some games and a couple weeks ago I was able to play but I just got back from college and when I go to start a game, my computer freezes and everything crashes. It either crashes or just blue screens whenever I try to start and play any game, I can't even get past the game menu. I thought it was a driver issue but after updating everything, nothing was fixed, I decided to reset windows via usb installation after days of trying to fix it. No games will play without crashing but internet browsing is unaffected. Here are the problem details of all the problems at the crash, first a windows failure then a hardware failure which shuts down the graphics card sometimes.


    Description

    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000000, 0x0000000000000002, 0x0000000000000001, 0xfffff80339fe897a). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: c64ae766-1d30-4fe7-aea2-484c564fc28d.

    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 1a1
    Parameter 1: ffffa205580ee240
    Parameter 2: 0
    Parameter 3: 0
    Parameter 4: 0
    OS version: 10_0_18363
    Service Pack: 0_0
    Product: 256_1
    OS Version: 10.0.18363.2.0.0.256.48
    Locale ID: 1033

    Extra information about the problem
    Bucket ID: LKD_0x1A1_WIN32K_CALLOUT_WATCHDOG_win32kbase!UserPowerInfoCallout


    Description

    A problem with your hardware caused Windows to stop working correctly.



    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 1b0

    Parameter 1: 2

    Parameter 2: ffffffffc01e0009

    Parameter 3: 108

    Parameter 4: fffff8073a041dc0

    OS version: 10_0_18363

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.18363.2.0.0.256.48

    Locale ID: 1033



    Extra information about the problem

    Bucket ID: 0x1B0_DxgkrnlLiveDump:804_Status_0xC01E0009_Driver_nvlddmkm_failed_DdiStartDevice_StartDevice_Failure_dxgkrnl!DxgCreateLiveDumpWithDriverBlob

    Server information: 25092c43-b414-471c-a5c5-b7fcde43b75a



    Problem signature

    Problem Event Name: BlueScreen

    Code: d1

    Parameter 1: 0

    Parameter 2: 2

    Parameter 3: 1

    Parameter 4: fffff80339fe897a

    OS version: 10_0_18363

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.18363.2.0.0.256.48

    Locale ID: 1033



    Extra information about the problem

    Bucket ID: AV_nvlddmkm!gpumgrSetGpuAcquire

    :)
     
    Stabathane, Dec 18, 2019
    #1
  2. Mayra Aqu Win User

    Windows 10 keeps crashing

    Hi,

    There are many possible reasons why the computer will keeps on crashing. One of which is missing or corrupted system files. For us to further isolate the issue, we suggest answering the following questions:

    • What exactly are you accessing/doing when the computer crashes?
    • Were you still able to login to the computer after it happens?
    • Can you send us a screenshot of the error messages or mini dump that you've received?

    In the meantime, if you're seeing a blue screen when the computer crashes, we suggest following the steps on this article:
    Troubleshoot blue screen errors. Kindly choose the appropriate answer to the category
    "When did you get the error?".

    We'll wait for your response on this matter.
     
    Mayra Aqu, Dec 18, 2019
    #2
  3. Blue Screens & Computer Crashes

    I keep getting Blue Screens that crash my computer. Many different "codes" come up to tell support techs. Many trusted techs tried by remote access to my computer. None succeded(sp?). I came to the Community and found several suggestions and a tech came
    on to chat and was authorized to gain remote access. Afterwards, I had no blue screen crashes for a day & just now had another blue screen.

    Can someone help?
     
    VirginiaDyer, Dec 18, 2019
    #3
  4. Computer Keeps Crashing and Blue Screening

    my system keeps on crashing. (blue screen)

    Hello Harrison,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    To better assist you with your concern, I'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we recommend performing the suggested steps in this article to troubleshoot blue screen issues
    on Windows 10.

    Looking forward to your response.

    Regards.
     
    Melchizedek Qui, Dec 18, 2019
    #4
Thema:

Computer Keeps Crashing and Blue Screening

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