Windows 10: Computer keeps freezing and restarting, can't read the dump files

Discus and support Computer keeps freezing and restarting, can't read the dump files in Windows 10 BSOD Crashes and Debugging to solve the problem; I've tried everything I can think of. The computer even freezes in Safe Mode. I reinstalled windows (didn't use another hard drive or disk or... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JaredHouseholder, Aug 31, 2019.

  1. Computer keeps freezing and restarting, can't read the dump files


    I've tried everything I can think of. The computer even freezes in Safe Mode. I reinstalled windows (didn't use another hard drive or disk or anything), uninstalled bloatware, checked the event logs, etc. Here's how booting goes:

    I hold the power button to turn it on. Two paths here.

    1. I do nothing after turning it on, and it freezes seconds into starting to boot up.

    2. I hold the volume up button on my computer while it's booting up. It will take me to the boot menu. I don't change any settings, but I immediately say "Exit Saving Changes". It almost always boots correctly. I can log in and try to use the laptop, but eventually, it will freeze. Usually within 10 minutes, but it has lasted hours. I often have very little time to find a solution.


    What info can I give to help diagnose?

    :)
     
    JaredHouseholder, Aug 31, 2019
    #1
  2. Mayra Aqu Win User

    Windows 10 Computer Randomly Freezes

    Hi,

    Listed below are some possibilities why the computer keeps on freezing:

    • Outdated drivers.
    • Virus and malware.
    • Corrupted system files.

    We suggest performing the steps on this article that can help resolve the issue.

    Get back to us if you have other concerns.
     
    Mayra Aqu, Aug 31, 2019
    #2
  3. aries117 Win User
    Computer Keeps Freezing

    It froze again, and the common problem I see throughout most of the freezes is a driver atksgt.sys being blocked from loading. It is related to Tages Protection from Tages SA and it says it has a driver that is installed that causes stability problems with my system. It says it will be disabled but I think this is why my pc keeps freezing. Any suggestions as to what it may be for and/or if I can get rid of it and how?

    I never downloaded a program from Tages SA so I am not sure what it could be from.
     
    aries117, Aug 31, 2019
    #3
  4. kciaccio Win User

    Computer keeps freezing and restarting, can't read the dump files

    Computer Keeps Freezing

    I am having the same issue and we have similar equiptment. I am curious to see your solution. And I bought all my hardware in December. I don't even get BSOD dump files most of the time it happens. Sometimes I am working on the computer and the screens just go black like they lost signal. I leave my computer on 24hrs a day so when I come home half of the time it is frozen, same when I get up in the morning. I never know when I walk in if the computer will wake up and I am forced to hold the power button down to restart.
     
    kciaccio, Aug 31, 2019
    #4
Thema:

Computer keeps freezing and restarting, can't read the dump files

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