Windows 10: Computer keeps freezing, cutting to grey screen

Discus and support Computer keeps freezing, cutting to grey screen in Windows 10 Support to solve the problem; Hey, I've been having a serious issue with my desktop computer for some time now. The computer will randomly, regardless of what I'm doing, cut to a... Discussion in 'Windows 10 Support' started by beachbum111111, May 11, 2019.

  1. Computer keeps freezing, cutting to grey screen


    Hey, I've been having a serious issue with my desktop computer for some time now. The computer will randomly, regardless of what I'm doing, cut to a grey screen, white screen, black screen, or a screen with colored stripes. I've tried clean reinstalling my GPU drivers but that hasn't worked.

    Now before you write this off as a hardware problem this is the strange part, I borrowed my friends GTX 1060 and lended my GPU (an AMD 7950) to a different friend. For the few months I was using my Friends GPU my computer didn't crash once, but my other friend that was using MY gpu didn't crash at all either, which makes me think there is something else wrong going on here. Also if I keep the AMD drivers uninstalled my computer wont crash at all.

    These are my specs:

    Intel HD i5-3570k (CPU)
    Gigabyte windforce Radeon HD 7950 3 GB (GPU)
    Gigabyte Z77-D3H (MoBo)
    XFX 650 watt 80+ Bronze Certified ATX PSU (Almost positive, might be a different PSU).
    8 GB of Kingston ddr3-1600 RAM and 8 GB of some hyperX ram at the same clock speed (both 2-4).
    Windows 10 Pro 64 bit.

    This is an example of the the computer cutting to a screen:

    https://i.imgur.com/Wz3A8iT.jpg

    :)
     
    beachbum111111, May 11, 2019
    #1
  2. Mayra Aqu Win User

    Windows 10 Computer Randomly Freezes

    Hi,

    Listed below are some possibilities why the computer keeps on freezing:

    • Outdated drivers.
    • Virus and malware.
    • Corrupted system files.

    We suggest performing the steps on this article that can help resolve the issue.

    Get back to us if you have other concerns.
     
    Mayra Aqu, May 11, 2019
    #2
  3. Cutting and copying in Paint greyed out

    Hello Mary,

    We realize the inconvenience you are experiencing with Paint greyed out option in Windows 10. We will certainly help you.

    • How exactly are you opening the pictures in Paint?
    • Have you tried to copy and paste the pictures in paint and check?

    We suggest you to once try copy the picture and then paste it in paint and check if you are able to use the cut option.

    Let us know the status of the issue. We will be happy to assist you further.

    Thank you.
     
    Sangeeta Sarkar, May 11, 2019
    #3
  4. aries117 Win User

    Computer keeps freezing, cutting to grey screen

    Computer Keeps Freezing

    It froze again, and the common problem I see throughout most of the freezes is a driver atksgt.sys being blocked from loading. It is related to Tages Protection from Tages SA and it says it has a driver that is installed that causes stability problems with my system. It says it will be disabled but I think this is why my pc keeps freezing. Any suggestions as to what it may be for and/or if I can get rid of it and how?

    I never downloaded a program from Tages SA so I am not sure what it could be from.
     
    aries117, May 11, 2019
    #4
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Computer keeps freezing, cutting to grey screen

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