Windows 10: Computer keeps shutting down after latest update

My laptop shuts down by itself after a few minutes of non use. This started happening after a February 2020 Windows update. How can this be corrected/fixed ?

:)

 

Laptop randomly shuts down after latest Windows 10 update

Since the latest update of Windows 10 my computer decides to randomly shut down after every couple of minutes. First the screen goes black, then the sounds stops and after quite a while the power also goes down.

Obviously I though of cleaning the fan with a big vacuum, as suggested on My Windows 10 Computer Randomly Shuts Down . However, after doing this, the shutting down goes even quicker. I cannot even properly log-on before the shutdown takes place.

What should be my next step?

Ps. The computer is quited aged (roughly 3 - 4 years). The battery is dead enough such that I always need to have it plugged in an outlet. It might just be "done for" but I'm hoping to revive it for just a little bit more.

 

Computer keeps shutting down

Hi,

For us to get a better grasp of your query, please provide the following:

• Error message that you receive
• Basic troubleshooting steps taken

In the meantime, I suggest that you follow the instructions provided on this
link.

I'll keep an eye out for your reply.

 

Won't shut down or restart -- error X0X

Hi,

Thank you for posting your query in Microsoft Community.

To assist you better, I would like to ask what are the methods that you have tried to solve the issue.

The issue might occur if the computer is not shut down properly. so, I suggest you to perform a power drain by follow the steps below and check if it helps.

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.