Windows 10: Computer kept blue screening and will not download Windows when resetting device compeltely.

Discus and support Computer kept blue screening and will not download Windows when resetting device compeltely. in Windows 10 Software and Apps to solve the problem; I posted earlier today about another problem I was encountering.My device had never had problems up until yesterday. Games started crashing that had... Discussion in 'Windows 10 Software and Apps' started by Liam Day4, Nov 13, 2024.

  1. Liam Day4 Win User

    Computer kept blue screening and will not download Windows when resetting device compeltely.


    I posted earlier today about another problem I was encountering.My device had never had problems up until yesterday. Games started crashing that had never had any trouble and I received the blue screen error a number of times. As well, applications like Steam, Discord, and Google Chrome would never open unless I restarted the computer.I ran an update for Windows last night and it remained stuck on the updating Windows screen for well over 12 hours. I had to use F8 mode to open the options and revert my updates.Then, when I got home from work, the computer again kept blue screening and it has g

    :)
     
    Liam Day4, Nov 13, 2024
    #1

  2. Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Nov 13, 2024
    #2
  3. Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Nov 13, 2024
    #3
  4. Nikhar_K Win User

    Computer kept blue screening and will not download Windows when resetting device compeltely.

    Blue Screen error with Bad_System_Config_Info after an upgrade

    Hi Jan,



    Thank you for writing to Microsoft Community Forums.



    I appreciate the efforts take by you in resolving the issue. I understand that after an upgrade you are receive Blue Screen error on the computer with Bad_System_Config_Info. I’ll help you with the issue.



    However, please let us know:



    • May I know the update that was installed on the computer recently?
    • What is the complete model number of the computer that you are using?


    The “Bad_System_Config_Info” error means that something is wrong with the registry on your PC and you'll need to return to a previous configuration. I would suggest you to refer the steps mentioned in the article

    Error 0x74: Bad_system_config_info
    and see if that helps.



    Note: The last step in the above article talks about performing a reset on the computer. Resetting the computer will delete all the files and applications from the computer. Do not perform reset on your computer.



    You may also want to refer the steps mentioned in the article
    Troubleshoot blue screen errors
    . Select
    After an update was installed
    and perform the suggested steps.



    Let us know the results.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Nov 13, 2024
    #4
Thema:

Computer kept blue screening and will not download Windows when resetting device compeltely.

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