Windows 10: Computer not turning on URGENT

Hi, Ummm I have a windows 10 laptop and it was working fine until today. It doesn’t turn on when I press the on button. It lights up the white symbol then turns back off.

:)

 

Urgent assistance required please - Browse for folder

Okay I don't see any known troublemakers in the shell extensions shown in explorer tab.





Would suggest checking for updates for the softwares listed and installing updates if available.

 

WiFi refuses to turn on

Hello,

A quick question before we proceed:

Is your computer airplane mode is turn on?

I suggest you to go to the follow the below step and check if you’re able to toggle the Airplane mode:

• 
  Go to settings and click on Network & Internet.
  
• 
  Go to airplane mode and toggle.
  

I also suggest you to check if the function key for Wi-Fi works or not. Kindly
Refer to your computer manual to check which function key do so.

Reply with the necessary information to help you further.

 

Computer turns itself on

Hi Dustin,

To address this concern, we suggest that you follow these steps on how to turn off the fast startup:

• Right-click the Start menu, then select Control Panel.
• Change the view from Category to Large icons.
• Select Power Options.
• Click Choose what the power buttons do.
• Under Shutdown settings, uncheck the Turn on fast startup box.
• Click Save changes.

Let us know how it goes.

Regards.