Windows 10: Computer Not Using and or Not recognizing Headset Microphone

Discus and support Computer Not Using and or Not recognizing Headset Microphone in Windows 10 Drivers and Hardware to solve the problem; Recently I got a gaming headset but upon plugging in the headset my microphone jack, I realized my computer was not picking up audio from the headset... Discussion in 'Windows 10 Drivers and Hardware' started by PixelPoc, Dec 27, 2018.

  1. PixelPoc Win User

    Computer Not Using and or Not recognizing Headset Microphone


    Recently I got a gaming headset but upon plugging in the headset my microphone jack, I realized my computer was not picking up audio from the headset mic. I have looked through other forums but I still cannot find a solution to this problem. I have looked at the sound settings and saw that under the recording category, It shows a second microphone device that is only accessible by plugging in my headset. But when doing so I've noticed that when talking into my headset mic the recordings menu does not show any signs of sound. But if I tap my headset the sound meter goes up. This makes me think that my computer only picks up sounds around the headset and not the mic itself.

    Here is an URL to my Microsoft support question there you can see a picture as well as some replies primarily by me.

    Link) Headset Microphone Not Working - Microsoft Community

    Other Info
    1) For my sounds, video and game controllers in the Device Manager I have High Definition Audio Device and Intel(R) Display Audio listed.
    2) I have a windows 7 upgraded to windows 10

    :)
     
    PixelPoc, Dec 27, 2018
    #1

  2. Computer won't recognize headset microphone


    I would assume I am using the Dell provided Realtek sound Drivers. Im not entirely sure though. Heres what I see in the same spot as your two images. The microphone that is disabled is the inbuilt microphone next to the webcam.


    Computer Not Using and or Not recognizing Headset Microphone [​IMG]



    Computer Not Using and or Not recognizing Headset Microphone [​IMG]
     
    Aaeeschylus, Dec 27, 2018
    #2
  3. Computer won't recognize headset microphone


    Computer Not Using and or Not recognizing Headset Microphone [​IMG]


    This is what i see in device manager. Im not sure if the Speakers/Headphones (Realtek High Definition Audio) is the one your saying to disable, as that is what is default in playback devices in the sounds panel.

    Setting Stereo Mix as the default recording device and disabling everything else still didnt get the mic working, even when the headset is plugged into the microphone only audio port or the mic + sound audio port.
     
    Aaeeschylus, Dec 27, 2018
    #3
  4. fireberd Win User

    Computer Not Using and or Not recognizing Headset Microphone

    Computer won't recognize headset microphone


    If it has a "TRRS" plug, it will require an adapter for PC's. PC's (most) require TRS type plugs, one for the mic and another for the headset.

    Here is an example of a TRRS plug (used with an iPhone and some game consoles such as a PS4).

    Computer Not Using and or Not recognizing Headset Microphone [​IMG]


    Here is an example of a 3.5mm TRS plug

    Computer Not Using and or Not recognizing Headset Microphone [​IMG]
     
    fireberd, Dec 27, 2018
    #4
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Computer Not Using and or Not recognizing Headset Microphone

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