Windows 10: Computer randomly freezes and forces me to restart.

So I've had this random freeze crash for a while now. It happens entirely at random, sometimes while I'm gaming and sometimes just while I'm sitting on my desktop with nothing open. The biggest annoyance is that I recently just wiped my hard drive and completely reset my computer with my Windows 10 disc hoping it would fix this crash. It didn't. That leads me to believe it's a hardware issue and not software.


I was hoping someone would be able to give me an idea of what the source of this crash is and how I can fix it? I've been told by some it might be the kind of video card I'm using but I have no solid way to prove that or fix it if that is indeed the case.


Here are some of my computer specs, hopefully, someone can help.


Manufacturer: Cyberpower PC
Processor: AMD FX-8350 Eight-Core Processor 4.00GHz

RAM: 16G

System Type: 64-Bit Operating System, x64-based processor

Video Card: Radeon RX 480


Not entirely sure what else to put up in terms of computer specs. I'm somewhat computer savy but not very good at finding the actual parts and their names.

:)

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.