Windows 10: Computer randomly goes black

Discus and support Computer randomly goes black in Windows 10 Drivers and Hardware to solve the problem; My computer will randomly go black while in use. The computer completely shuts down but immediately turns back on but the screen does not come back on.... Discussion in 'Windows 10 Drivers and Hardware' started by connorgasgarth, Feb 28, 2021.

  1. Computer randomly goes black


    My computer will randomly go black while in use. The computer completely shuts down but immediately turns back on but the screen does not come back on. I have to unplug it and plug it back in and when I turn it on after that it goes to the BIOS where it says:
    Boot failure detected

    The system has experienced a boot failure possibly due to incorrect configuration. The computer will work for a while and it does this at random states, it has happened on my desktop with just Spotify up and also while playing games. I already tried replacing RAM, different SSD's for boot drive.

    Specs:

    Device name DESKTOP-KSUU3LV

    Processor AMD Ryzen 7 3700X 8-Core Processor 3.60 GHz

    Installed RAM 16.0 GB

    Device ID AED85D79-A00A-43FA-9563-81F31AFE3A5D

    Product ID 00330-80000-00000-AA849

    System type 64-bit operating system, x64-based processor

    Pen and touch No pen or touch input is available for this display

    Nvidia 1070ti never overclocked

    The motherboard is a Gigabyte X570 I AORUS PRO WIFI

    :)
     
    connorgasgarth, Feb 28, 2021
    #1
  2. anaron Win User

    Primary monitor randomly goes black

    Got a monitor issue. Looked at other posts about this issue be could not find anything addressing my issue. Over the past few months, my primary monitor randomly (no pattern to the issue) goes black but the led shows it to still be working. Secondary monitor is working. Only way to get the primary back is to reboot the computer. I tried reversing the DVI-D cable but no luck, primary still goes black. Regardless of which monitor is set to primary, that is the monitor that goes black. The monitor set as secondary never goes black. Any ideas?
     
    anaron, Feb 28, 2021
    #2
  3. Screen goes black if the power cord is connected

    Hi Tony,

    As the screen goes black I suggest you to refer the Microsoft article on
    Troubleshoot black screen problems and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    I also see that you are facing issues with the keyboard this might be due to the corruption of keyboard drivers. I suggest you to run the
    hardware and devices troubleshooter and check if it helps.

    Follow the below steps for the same.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter. Refer these steps:

    • Press Windows key + X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.
    • Restart your computer and check if the issue is resolved.
    Hope this information is helpful. Please get back to us with the information required, if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Feb 28, 2021
    #3
  4. Computer randomly goes black

    my hp laptop screen goes black randomly

    my hp laptop screen goes black randomly when using it
     
    KwameNyarko, Feb 28, 2021
    #4
Thema:

Computer randomly goes black

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