Windows 10: Computer randomly restarting after downloading updates KB4537572 & KB4551762

Discus and support Computer randomly restarting after downloading updates KB4537572 & KB4551762 in Windows 10 Ask Insider to solve the problem; I downloaded and installed these 2 updates last night. I also have to add that they started downloading on their own while I was in a game, causing me... Discussion in 'Windows 10 Ask Insider' started by /u/SoloSonic, Mar 13, 2020.

  1. Computer randomly restarting after downloading updates KB4537572 & KB4551762


    I downloaded and installed these 2 updates last night. I also have to add that they started downloading on their own while I was in a game, causing me to lag completely. Even though it was during "active hours" and I was in a fullscreen app. But now after installing them, my computer will just randomly restart every ~20 minutes or so, regardless of what I'm doing.

    Any ideas? I'm quite annoyed.

    submitted by /u/SoloSonic
    [link] [comments]

    :)
     
    /u/SoloSonic, Mar 13, 2020
    #1

  2. Computer randomly has black screen and restarts

    Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

    This could be a simple as a bad driver install.

    ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.
     
    TheMailMan78, Mar 13, 2020
    #2
  3. random restarts

    Hi Lili,

    Hardware failure or system instability can cause the computer to
    randomly restarts. As our initial troubleshooting step, we suggest you to run the Power troubleshooter on your computer and check if it fixes the issue. Here are the steps:

    • Press Windows key.
    • Type Troubleshoot.
    • Under Find and fix other problems look for
      Power.
    • Then Run the troubleshooter.

    Update us with the outcome and if you need further assistance.
     
    Marilou Ser, Mar 13, 2020
    #3
  4. Naby Win User

    Computer randomly restarting after downloading updates KB4537572 & KB4551762

    10 Crashing Randomly and During Updates and File Downloads

    This is a re-post from here.

    I have a Windows 10 PC that I run 24/7. I have Windows Updates disabled through the Group Policy Editor. I still perform updates manually every few days. Windows Defender updates work fine. Other Windows updates cause the PC to crash, no BSOD or anything, it just turns off. I've looked for 1074, 6006, and 6008 event log files to explain why and I haven't been able to find anything.

    Other times the computer just randomly crashes and also sometimes when downloading files. The symptom is the same, I check on it and find it powered down or it just shuts off while I'm using it. It boots back up fine and I see no cause listed in the event logs.

    I have been through the 3 tests suggested to me on the old thread. SMART looked good, memtest ran for 33 hours for 8 passes with no errors, and prime was run for 3 hours with no errors.

    I think the next step was to run V2 Log collector, that data is attached.

    Any help is appreciated.

    Thanks,
    Chris
     
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Computer randomly restarting after downloading updates KB4537572 & KB4551762

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