Windows 10: Computer randomly restarts onto a default wallpaper, then freezes?

My laptop has started restarting by itself after about 10-15 minutes of usage, and after it restarts the lock screen wallpaper is a default one. Nothing else is different, log on works fine and so do files and other applications, until after about another 10-15 minutes the computer freezes, sometimes accompanied by a loud buzzing noise, sometimes not. The only thing I can do is turn it off using the power button. When I turn it on again, I see my nornal wallpaper, by after another 10-15 minutes it restarts and the cycle repeats. I've got no idea what is wrong with it or what to do?

:)

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.