Windows 10: Computer randomly turns off and on

Discus and support Computer randomly turns off and on in Windows 10 BSOD Crashes and Debugging to solve the problem; Started happening a few days ago, first crash black screened my monitors and a few seconds later turned my computer off and then it turned back on and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by BenTaylor_362, Sep 23, 2020.

  1. Computer randomly turns off and on


    Started happening a few days ago, first crash black screened my monitors and a few seconds later turned my computer off and then it turned back on and my computer has been crashing under high load ever since. This is the first crash log:


    Description

    A problem with your hardware caused Windows to stop working correctly.



    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 141

    Parameter 1: ffffbe0166ba6010

    Parameter 2: fffff8003cc1d740

    Parameter 3: 0

    Parameter 4: 4

    OS version: 10_0_18362

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.18362.2.0.0.256.48

    Locale ID: 2057



    Extra information about the problem

    Bucket ID: LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Unknown

    Server information: d66bfc89-7f7d-4881-b31a-bb1d6b1ff4ca


    The computer still works fine under low load tasks but when I put it under heavy gpu load it crashes, either: black screening the monitors and then shutting down and rebooting a few seconds later, or at other times it will blackscreen and the fans go up to full speed and wont stop until I manually shut down the computer using the power button.


    I've installed new gpu drivers which has not seemed to help, but I'm thinking it is still a problem with the gpu as nvlddmkm.sys implies something wrong with a nvidia part I think, which my graphics card is. My spec list is as follows:


    Processor: Intel i5-9700KF @ 3.7GHz

    Graphics: NVIDIA GeForce RTX 2070 SUPER

    RAM: 16gb


    Any help would be greatly appreciated :

    :)
     
    BenTaylor_362, Sep 23, 2020
    #1
  2. _JP_ Win User

    Computer Randomly Turns on From Sleep

    I only saw this thread now, otherwise I would have suggested this sooner.
    I had that same problem you are having, my computer was waking-up from S3 and the culprit was my X7 mouse.
    powercfg -lastwake also listed the HID keyboard device which was an extension of the mouse.
    Besides going in device manager and setting everything to not being able to wake-up the computer from S3, I also did this to the power profiles:

    Computer randomly turns off and on nousbwakeup.jpg

    Worked for me.
     
  3. Windows 10 freezes randomly


    I had already tried turning off fast startup, to no avail.
    Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin
    I had tried that as well... no result.
     
    Mountain Dew, Sep 23, 2020
    #3
  4. pigulici Win User

    Computer randomly turns off and on

    Pc problem, randomly doesn't turn on sometimes.

    "
    Fast startup is a feature in Windows that helps your computer start faster. You can use the following steps to enable or disable fast startup.

    • Type Control Panel in the search box.
    • Click Control Panel.
    • Click Power Options.
    • Click Choose what the power buttons do.
    • Click Change settings that are currently unavailable.
    • Scroll down to Shutdown settings and uncheck Turn on fast startup.
    • Click Save changes."
     
    pigulici, Sep 23, 2020
    #4
Thema:

Computer randomly turns off and on

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