Windows 10: Computer rebooted from a bug check 0x0000003b.

Hi, last week I have received three BSoD and one random reboot. I talked with a Microsoft Windows Certified Professional and Systems Administrator on this thread, but today I received two more BSoD. I have already attempted a few things and pulled together some files that might be helpful.

I went ahead and pulled the .dmp and log files and added them to separate Google Drive folders. They can be found at the links below.

.dmp files:
https://drive.google.com/drive/folders/16Zs5o2zNz6a3yheGlRr0JNd6OFdYjhlv?usp=sharing
logs:
https://drive.google.com/drive/folders/1_uik6HsaM2VWDWBFY3ClUQZA65pbikTD?usp=sharing


I also ran the below commands in an elevated command line and it did not present any obvious issues.

commands:

sfc /scannow

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

output:




Lastly, I went through the steps at this link to enable driver verifier and restarted my PC so that it will take effect.


I am a Software Engineering student so I am comfortable with computers, but I am completely lost at what is causing this issue. Any help is greatly appreciated!

Thanks,
Cameron

:)

 

Taskbar bug: switching to another window -will not appear at the front


Follow either of these steps to fix the issue with the Active window hiding behind.

Method 1:
I suggest you to disable window by hovering over it with the mouse and check if it helps. To do so I suggest you to try the below given steps and check if it helps:

1. Press Windows key + X key and click on Control Panel.
2. Select or click Ease of Access.
3. Click or tap onEase of Access Centre.
4. Click on Make the Mouse Easier to Use was uncheck Activate Window by hovering over it with the mouse.
5. Check if issue is resolved.

Method 2:
I would suggest you to completely uninstall the touchpad driver and reinstall it. Kindly follow the below given steps.

1. Press “Windows key + X” and click on “Device Manager”.
2. In the list of devices, you should see the touchpad drivers.
3. Right click on the device and then select "Uninstall".
4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.

 

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b....

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff80a73f22563, 0xffff8102005e63e0, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: c4a8f4d9-b13a-4c7e-a8a9-6869920847e7.

It looks like I'm getting this error repeatedly & it's causing my PC to get the blue screen of death. How do I troubleshoot from here on what to resolve?

Thank you,

Donna

 

Reboot from bug check

My PC is rebooting with bug check 0x00000124 (0x0000000000000000, 0xffff8187c6bcd8f8, 0x0000000000000000, 0x0000000000000000)