Windows 10: Computer restart also lauching 2 Word windows

Discus and support Computer restart also lauching 2 Word windows in Microsoft Office and 365 to solve the problem; Very strange - never seen or heard anything like this. When I restart, or shut down and start up, my computer, it boots up and then immediately opens... Discussion in 'Microsoft Office and 365' started by enso, May 2, 2019.

  1. ENSO
    enso Win User

    Computer restart also lauching 2 Word windows


    Very strange - never seen or heard anything like this. When I restart, or shut down and start up, my computer, it boots up and then immediately opens two new document windows for MS Word.

    How do I get it to stop doing this?

    :)
     
    enso, May 2, 2019
    #1
  2. 3COLORS
    3Colors Win User

    Windows Updated(16299.309).KB4088776 Restart is required to complete.


    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond Computer restart also lauching 2 Word windows :) Best regards.


    And thanks for the tip of that program, I'll have it on my list.
     
    3Colors, May 2, 2019
    #2
  3. RUTH BURUGA
    Ruth Buruga Win User
    Computer crashes and restarts periodically

    Hello Kurt,

    Thank you for posting your query in Microsoft Community.

    I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

    What is the make and model of your computer?

    What is the anti-virus program on the computer?

    I suggest you to try the following steps:

    Uninstall and Reinstall the Graphics Card Drivers.

    Step 1: Uninstall the Graphics Card
    Drivers


    • Press “Windows Logo” + “X” keys on the keyboard.

    • Click on “Device Manager” from that list.

    • Search for the Graphics Card
      from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
      from the computer.

    • Follow the on-screen instructions to complete it and then restart the computer if prompted.
    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Update Driver Software from the Manufacturer’s website:

    Step 2: Go to the Computer or Graphics Card
    manufacturer’s website and search for the latest Windows 10 drivers available for the
    Graphics Card model and then install it by following the instructions given in the website.

    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

    Thank you
     
    Ruth Buruga, May 2, 2019
    #3
  4. LITTLE CAT
    little cat Win User

    Computer restart also lauching 2 Word windows

    little cat, May 2, 2019
    #4
Thema:

Computer restart also lauching 2 Word windows

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