Windows 10: Computer said it had a problem loading and would go to the automatic repair, then it says...

Computer said it had a problem loading and would go to the automatic repair, then it says it can't fix it and the screen goes black.

:)

 

Automatic Repair Cancel Needed

If there's no way, my comput

er is suck like this forever. really need you to answer my question! If you don't, my computer will be broken! I keep pressing the force restart button (too many times) and when I get to the boot screen, it prepares the automatic repair screen! Please, is
there any way to CANCEL IT??!! Thank you.

By the way, it's not even gonna try repairing. This is what happens.

1. It says Preparing Automatic Repair THEN the loading circle appear.
2. The screen goes black.
3. It goes back to the screen and the text changes to russian.

• It won't load...
• My computer would be stuck like this...

Asked by

Logan

Supported by

Microsoft

 

Windows 10 Automatic Repair Fail

Hello,

For us to better assist you, we'd like to know the following:

• What is the make and model of your device?
• Are you getting any error messages when your computer is attempting to perform the Automatic Repair?

Meanwhile, we recommend performing the suggested steps on this article
to troubleshoot black screen issues on Windows 10.

We look forward to your response.

Regards.

 

Surface Book Automatic Repair Issue

Hi Andrew,

Thank you for posting your query on Microsoft Community.

We sincerely regret for the inconvenience caused.

Provide us the following details in order to assist you better.

• How did you perform the Automatic repair? Did you use a DVD to perform it or via desktop?

If you perform via desktop then I suggest you to boot your device using installation media.

I suggest you to perform the startup repair using the Windows 10 installation media from the below link and check if it helps.

http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

Boot from the Windows 10 installation media and then perform automatic repair and check if it helps.

Follow the steps to perform Automatic repair:

• Insert installation media and restart the computer.
• Select language and click on Next.
• Select Repair your Computer and click on Skip this drive.
• Select Troubleshoot and click on Advanced Options.

Here choose the option Automatic Repair and follow the prompted instructions.

Please let us know if you need further assistance.

Thank you