Windows 10: Computer screen going black and computer becoming unresponsive, however computer is not...

Discus and support Computer screen going black and computer becoming unresponsive, however computer is not... in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, As of last month my computer has been randomly, without a known cause, turning the screen off and becoming unresponsive. The USB's from my... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by BaileyWMCW, Sep 1, 2020.

  1. Computer screen going black and computer becoming unresponsive, however computer is not...


    Hello,


    As of last month my computer has been randomly, without a known cause, turning the screen off and becoming unresponsive. The USB's from my belief turn off however the computer stays on, the LED's on the motherboard still stay on and to top it off I have to manually press the button to properly make the computer shut down as it won't shut down itself when the screen goes black.


    This is the only information I can grab to address the issue. However I believe the critical error may be me turning off the computer when it goes black rather than it crashing.


    This computer is mainly used for gaming so I'm cautious as to think that there could be a problem with having games running on the computer to be the main cause. It's unknown as to whether it crashes if not playing games as the computer is hardly used for any other purpose.


    I have no clue what the issue is, I have tried increasing the cooling in my computer and know that it isn't the issue as I have good cooling and have increased the fan speed on top of watching the temperature of the processor/computer.

    Computer screen going black and computer becoming unresponsive, however computer is not... 0234a12e-bf8d-4688-90d3-ffae9fbebf36?upload=true.png

    Computer screen going black and computer becoming unresponsive, however computer is not... bcf07029-515e-4a74-acee-3ea9f5ee3509?upload=true.png

    :)
     
    BaileyWMCW, Sep 1, 2020
    #1
  2. snapgeek Win User

    Computer Black Screen

    I normally leave my computer run 24/7 but lately the computer has to be rebooted daily because it does the following:


    • Becomes unresponsive with a black screen
    • Network link goes down when this happens
    • Computer can't be revived and simply has to be rebooted.

    Event logs show NOTHING when this happens and I know the rough time when it happens because I have nagios monitoring my network including this computer and it tells me when it looses internet, etc.

    I've replaced the video card with a brand new one yet this still happens. I'm thinking it has to be a bad PSU or mainboard but I'm unsure what to do to resolve it.
     
    snapgeek, Sep 1, 2020
    #2
  3. zbook Win User
    Computer Black Screen

    When there is a black screen click the following 4 keys simultaneously and report what you see and hear into the thread:
    Windows logo key + Ctrl + Shift + B
    (you can practice when there is no black screen)

    There are log collectors used in another forum room.
    Run each V2 and DM and upload results into this thread:
    BSOD - Posting Instructions

    List the antivirus software in use on the computer.
     
    zbook, Sep 1, 2020
    #3
  4. zplugger Win User

    Computer screen going black and computer becoming unresponsive, however computer is not...

    Black Screen after Log on


    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
     
    zplugger, Sep 1, 2020
    #4
Thema:

Computer screen going black and computer becoming unresponsive, however computer is not...

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