Windows 10: Computer screen will not wake up from sleep mode

Discus and support Computer screen will not wake up from sleep mode in Windows 10 Support to solve the problem; When my computer goes to sleep, I have to do a hard reset to wake it up by pressing the power button and restarting. I can hear it operating, but it... Discussion in 'Windows 10 Support' started by shmalphy, Apr 26, 2020.

  1. shmalphy Win User

    Computer screen will not wake up from sleep mode


    When my computer goes to sleep, I have to do a hard reset to wake it up by pressing the power button and restarting. I can hear it operating, but it will not turn the screen on. I have been trying to fix it for a few weeks, so I can't even remember all the things I have done at this point. I want to start this thread to keep track of what is not working.

    I did this to no avail:
    a: Press Windows key + X.
    b: Then click Device Manager.
    c: Click on keyboard, it will display your keyboard, right click and go to properties.
    d: Select Power management.
    e: Check Allow this device to wake the computer

    Now I just ran the power troubleshooter and am going to let it go to sleep to see if it worked. I will report back in a few hours. Any and all suggestions are appreciated.

    :)
     
    shmalphy, Apr 26, 2020
    #1

  2. Waking from sleep mode

    Hi Kenneth,

    For us to narrow down your concern with waking up your computer from sleep mode, we would like to know the following:

    • Aside from Windows Update. were there any changes made on your computer prior to the issue?
    • Is this the first time you experienced the issue?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
    • Send us a screenshot of your screen when you wake up your computer from sleep mode.

    We look forward to your response.
     
    Michael Gall, Apr 26, 2020
    #2
  3. Nick89 Win User
    No internet when computer wakes from sleep mode

    No Internet when computer wakes from sleep mode or from cold start until I disable the Local area connection and then enable it.

    When I run the diagnostic after it fixes the connection it says this: Local Area connection doesn't have a valid IP configuration - Fixed

    But its not fixed. Every time I wake my computer up from sleep mode after its been in sleep mode for a few hours I have to disable and then enable the Local area connection.

    When the computer wakes up it has a yellow triangle warning of limited or no internet access. So I have to do the above every time I wake it up.

    Things I've done so far: Update drivers, No fix.
     
    Nick89, Apr 26, 2020
    #3
  4. Computer screen will not wake up from sleep mode

    Windows 10 Upgrade 1903 64 bit Sleep Wakes Up on Multiple Computers

    Someone suggested I look at all the drivers list before and after the upgrade. I did, nothing found/changed in drivers.

    What I did discover was that after the KB4503327 upgrade, if I put the computer to sleep mode (via power menu,) I discovered the computer wakes up after the minutes set in the "turn off screen".
    So, if the screen shutoff were five minutes and I put the computer to sleep, it would wake up after that amount of time, then turn the screens off after another time period of five minutes.

    At this point, I have set the screen turn-off to "never" and any other sleep mode to "never".
    Then, when I put the computer to sleep, it stays asleep.

    This issue was never seen until this OS upgrade was installed in the system.

    My next step is to upgrade the video adapter (something from 2007) to a new and different model adapter to see if that corrects this issue, or not. For now, my work-around is to set "never" in "sleep mode".
     
    catholicfocus, Apr 26, 2020
    #4
Thema:

Computer screen will not wake up from sleep mode

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