Windows 10: computer shut downs

Discus and support computer shut downs in Windows 10 Customization to solve the problem; my computer keeps shutting down do you think that this run time library is the problem... Discussion in 'Windows 10 Customization' started by johntandberg, Jul 3, 2020.

  1. computer shut downs

    my computer keeps shutting down do you think that this run time library is the problem

    johntandberg, Jul 3, 2020
  2. David Haz Win User

    Computer Shuts Down

    Hi Austin,

    If your computer shuts down unexpectedly when the battery is at 50%, it is possible that the battery is defective or that the drivers of the battery is incompatible with Windows 10 version 1709. For us to isolate the issue about shutting down when the battery
    is at 50%, kindly respond to the questions below:

    • Is your computer new? Or, is it an old computer upgraded to Windows 10?
    • What is the make and model of your computer?
    • Have you checked if the driver for your battery is updated? If not, kindly do so.
    • What troubleshooting steps have you done? This is for us to know and to avoid any duplication of efforts on your end.

    We look forward to your response.
    David Haz, Jul 3, 2020
  3. ilgoldman Win User
    Random shut down and restart??

    Computer: Intel (R) Pentium (R) Dual cpu
    2.42 GHZ, 2.00 GB of RAM
    Windows xp

    Ever since I replaced the fan (with heat sink) the computer has randomly shut down and then restarted, at first during streaming, and now, will shut down and restart anytime. I tried to replace the graphics card to no avail. *Confused computer shut downs :confused:*Mad computer shut downs :mad:

    One suggestion was to replace the RAM.

    Any suggestions on how to repair my computer?
    ilgoldman, Jul 3, 2020
  4. computer shut downs

    shutting down computer


    Thank you for posting your query on Microsoft Community.

    I would appreciate if you could answer a few questions to narrow down the issue.

    • Did you try to shut down the computer manually by pressing Alt + F4 or Alt + Ctrl + Delete?
    • Did you try sign-out from the account and restart the computer?
    I suggest you to install all the available update and check if it resolves the issue.

    I also suggest you to run the Power troubleshooter and check if it helps.

    • Type troubleshooting in the search bar.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click on Power.
    • Follow the on-screen instructions to run the troubleshooter.
    • Check if issue persists.
    Please do not hesitate to contact us if you need further assistance. We will be happy to help.

    Thank you.
    Krishna Prasobh V, Jul 3, 2020

computer shut downs

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