Windows 10: Computer shut off suddenly? Bugcheck says because of power transition? What does that mean?

I think my computer went into sleep mode but instead of sleeping it shut off. After checking the reliability tool, it came back with this:





After downloading the debugging tool and opening up the memory.dmp file this is what it showed. How do I fix this?



*******************************************************************************

* *
* Bugcheck Analysis *
* *
*******************************************************************************

INTERNAL_POWER_ERROR a0
The power policy manager experienced a fatal error.
Arguments:
Arg1: 00000000000000f0, The system failed to completesuspend a power transition in a timely manner.
Arg2: 0000000000000004, The system power state in transition.
Arg3: 000000000000000e, The sleep checkpoint most recently reached.
Arg4: ffffc80c0859b040, A pointer to the thread currently processing the request.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 2

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-EQ4R44R

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 6

Key : Analysis.Memory.CommitPeak.Mb
Value: 74

Key : Analysis.System
Value: CreateObject


BUGCHECK_CODE: a0

BUGCHECK_P1: f0

BUGCHECK_P2: 4

BUGCHECK_P3: e

BUGCHECK_P4: ffffc80c0859b040

FAULTING_THREAD: ffffc80c0859b040

BLACKBOXBSD: 1 !blackboxbsd


BLACKBOXNTFS: 1 !blackboxntfs


BLACKBOXPNP: 1 !blackboxpnp


BLACKBOXWINLOGON: 1

PROCESS_NAME: System

STACK_TEXT:
fffff302`1f8e36b0 fffff804`0ec65850 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000001 : nt!KiSwapContext+0x76
fffff302`1f8e37f0 fffff804`0ec64d7f : 00000001`0d58f72b 00000000`00000000 fffff302`1f8e39b0 00001f80`00000000 : nt!KiSwapThread+0x500
fffff302`1f8e38a0 fffff804`0ec64623 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffc80c`0859b180 : nt!KiCommitThreadWait+0x14f
fffff302`1f8e3940 fffff804`0f391b41 : fffff302`1e8c37e0 fffff302`00000000 fffff804`0f602a00 ffffc80c`07e5b100 : nt!KeWaitForSingleObject+0x233
fffff302`1f8e3a30 fffff804`0f38c8c3 : 00000000`00000000 ffffffff`ffffffff 00000000`00000000 00000000`00000000 : nt!PopEndMirroring+0x91
fffff302`1f8e3af0 fffff804`0f38c675 : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00000000 : nt!MmDuplicateMemory+0x1f7
fffff302`1f8e3b80 fffff804`0ed17e25 : ffffc80c`0859b000 ffffc80c`0859b040 fffff804`0f38c540 00000000`00000001 : nt!PopTransitionToSleep+0x135
fffff302`1f8e3c10 fffff804`0edfcdd8 : ffffb580`ea911180 ffffc80c`0859b040 fffff804`0ed17dd0 00000000`00739c40 : nt!PspSystemThreadStartup+0x55
fffff302`1f8e3c60 00000000`00000000 : fffff302`1f8e4000 fffff302`1f8de000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


STACK_COMMAND: .thread 0xffffc80c0859b040 ; kb

SYMBOL_NAME: nt!KiSwapContext+76

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

BUCKET_ID_FUNC_OFFSET: 76

FAILURE_BUCKET_ID: 0xa0_f0_nt!KiSwapContext

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {168f8d2f-e77e-7dcf-020c-035a9129b0ab}

Followup: MachineOwner

:)

 

Bugcheck 9F Computer Shutting Down Instead of Standby, ndis.sys


Long time reader, first post.

Recently, Ive noticed my computer shutting down instead of going into standby. This seems to have started a few weeks ago, but I cannot pinpoint the root cause. The bugcheck report lists the error as:

BugCheck 9F, {3, ffffe0005473b060, fffff8022f66d990, ffffe00065e94c10}


Implicit thread is now ffffe000`54297700
Probably caused by : ndis.sys ( ndis!ndisPauseFilterInner+7628 )

Ive searched, but do not know what the cause is. I did a system restore to an earlier date last week and all seemed well for a few days, but the computer shutdown last night instead of going to sleep.

Edit: Im adding that the computer boots up fine when I power it back up and it will restart with no issues. There is no BSOD and the only way I know it shutdown improperly is when Chrome tells me it shutdown and if I look at the event viewer and see when the shutdown occurred.

Any help would be appreciated.

 

Won't shut down or restart -- error X0X

Hi,

Thank you for posting your query in Microsoft Community.

To assist you better, I would like to ask what are the methods that you have tried to solve the issue.

The issue might occur if the computer is not shut down properly. so, I suggest you to perform a power drain by follow the steps below and check if it helps.

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

 

"The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 " BSOD on Windows 10.

Hi Jayan,



Please reply to a few questions asked below:

• Since when are you facing the above issue? Did you make any recent changes to the computer?
• Did you try booting the computer in Safe mode and check if the issue persists?

We are not able to access the link shared in the above post. If haven’t tried, please follow the steps suggested above and check if similar issue occurs on the computer.



Write to us with the answers to the above questions and the status of bugcheck error code received on the computer for further assistance.
Your reply is most important for us to ensure we assist you accordingly.



Thank you.