Windows 10: Computer shuts down after graphics card installation when under heaven load, however...

I built a computer 3 years ago, and a few months ago I installed a new graphics card 3060ti It seemed to work fine for about a week or two and when I moved it, the problem began. This does not necessarily mean it was because of the movement of my setup but it could be. When I am playing games the computer seemingly "black-screens" the monitors show no signal while the computer lights stay on and fans stay running. I hear some audio but not all, and the computer usually restarts itself after a few minutes. I have closely monitored temperatures and GPU is safely around 70 Celsius under the heaviest load before it shuts off, and my CPU a mere 40-50 Celsius. The computer only shuts down when playing intensive games, but it has happened on rocket league which is confusing. It seems the more power that is drawn the higher chance it shuts off. I have well enough power in my power supply, a corsair 650 watt bronze 80+ with my 3060ti 6gb, i5 8600k and 16gb ram should have absolutely no problem from what I looked up. I have updated drivers, used different wall outlets, used different cables, checked for viruses, and fully cleaned my computer. There are a few other things I've tried but I won't mention because I may have not done a full enough job trying to fix it in that area. Is there any possible solution to my problem? I've scoured the internet for answers.

:)

 

graphics card problems

Hi,

Your computer makes a noise or beeps from your internal speaker because it failed to detect the graphics card. What we can suggest is for you to try cleaning your graphics card with a pencil eraser. Here are the steps below:

• Turn your computer off.
• Pull out your video/graphics card.
• Rubbed the cold contacts with soft pencil eraser.
• Connect your video/graphics card back to the computer.

Kindly note that this is just a temporary fix. If the case still continues, I suggest that you contact your graphics card's manufacturer.

Let us know how it goes.

 

Nvidia Graphics Card

Hello Brian,

I request you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Right click on the Start menu.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you.

 

Unsupported Graphics card .

Hello Ayush,



Thank you for posting your query in Microsoft Community.



I request you to try the following steps:



Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Press “Windows Logo” + “X” keys on the keyboard.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.



Update Driver Software from the Manufacturer’s website:



Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.



I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



Thank you.