Windows 10: Computer shuts down at about the same time every night

Ever since one of the Windows 10 updates loaded on my computer over 12months ago my computer freezes and restarts at about the same time every night. It is extremely frustrating as I loose every thing I am working on. I have reviewed heaps of forums and changed all the settings recommended but the issue has not been able to be fixed.

:)

 

shutting down computer at night

Hi,

Thank you for visiting Microsoft Community.

I can imagine the inconvenience you are experiencing and will certainly help you in the right direction to fix the issue. However, I would appreciate if you could answer a few questions to narrow down the issue in order to provide
you with better assistance.

• Are you getting any error message/code while turning on your computer?
• Is it still stuck at starting screen or you are able to boot the computer to the desktop?
• Have you installed Windows 10 recently?

If you are able to boot the computer and able to reach desktop screen then try to follow the steps provided below and see if it helps you to fix the issue.

Method 1

Try to run Power Troubleshooter which is built troubleshooter and you may follow the steps mentioned below to run it.

1. Press the
Windows key and X at the same time.

2. Now click on
Control panel.

3. In the
search box of Control Panel type Troubleshooter, and select
troubleshooting among the list.

4. Under
System and Security, click Improve power usage.

5. Now try to run the
troubleshooter and check if it helps.

Note: If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Method 2

If issue persists I would suggest you to Reset and restore the power plans to default.

1. Press
Windows key and X at the same time.

2. Choose
Command Prompt (Admin) from the context menu.

3. In the command prompt, type
powercfg –restoredefaultschemes and hit Enter.

4. Exit
command prompt.

Note: This would reset the power plan settings to default. Any customized power plans would be removed.

Method 3:

If that does not help, delete the power plan and create a new power plan and check.

Please follow these steps to change the power plans:

a) Press Windows
Key +X key together.

b) Select Control Panel. Select
Power Option.

c) From the left hand side panel select Create
a Power Plan.

You can refer to the following link.

Power plans: Frequently asked questions

http://windows.microsoft.com/is-is/windows-8/power-plans-faq

Note: The article is for Windows 8/8.1 but steps holds good for Windows 10 too.

Do get back to us with all the information required and result of proposed suggestion. We will be happy to assist you further.

Regards,

 

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

 

Computer Shuts Down

Hi Austin,

If your computer shuts down unexpectedly when the battery is at 50%, it is possible that the battery is defective or that the drivers of the battery is incompatible with Windows 10 version 1709. For us to isolate the issue about shutting down when the battery
is at 50%, kindly respond to the questions below:

• Is your computer new? Or, is it an old computer upgraded to Windows 10?
• What is the make and model of your computer?
• Have you checked if the driver for your battery is updated? If not, kindly do so.
• What troubleshooting steps have you done? This is for us to know and to avoid any duplication of efforts on your end.

We look forward to your response.