Windows 10: computer shuts down, LiveKernelEvent can someone help.

this has been happening for some time .i also recieve these errors...Problem Event Name: LiveKernelEvent Code: 117, Problem Event Name: BlueScreen Code: 9f, Problem Event Name: LiveKernelEvent Code: 141,, but this is the very first one i recieved faulting application name: ResetEngine.exe, version: 10.0.19041.630, time stamp: 0xefa1c257Faulting module name: ResetEngine.dll, version: 10.0.19041.1202, time stamp: 0xd64fbcd4Exception code: 0xc0000005Fault offset:&nb

:)

 

Won't shut down or restart -- error X0X

Hi,

Thank you for posting your query in Microsoft Community.

To assist you better, I would like to ask what are the methods that you have tried to solve the issue.

The issue might occur if the computer is not shut down properly. so, I suggest you to perform a power drain by follow the steps below and check if it helps.

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

 

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks