Windows 10: Computer shuts down powers off in sleep mode

Discus and support Computer shuts down powers off in sleep mode in Windows 10 Performance & Maintenance to solve the problem; After my computer enters sleep mode for some time it will automatically shut down or power off rather than just remaining in sleep mode. it is a Dell... Discussion in 'Windows 10 Performance & Maintenance' started by RussRay, Jun 21, 2020.

  1. RUSSRAY
    RussRay Win User

    Computer shuts down powers off in sleep mode


    After my computer enters sleep mode for some time it will automatically shut down or power off rather than just remaining in sleep mode. it is a Dell XPS Studio 9100 running Windows 10. I have checked power settings and can't find any obvious problems. Any ideas on solving would be appreciated.

    :)
     
    RussRay, Jun 21, 2020
    #1
  2. DALE A.LORENZ
    dale a.lorenz Win User

    computer shuts down in sleep mode

    My computer is shutting down in sleep mode. I have contacted Microsoft 3 times and nothing is resolving this issue. We have tried system restore, changing power functions and they actually did a manual upgrade and it's still shutting down. I am
    concerned having to turn the computer back on is going to damage the life of the computer. Any other suggestions?
     
    dale a.lorenz, Jun 21, 2020
    #2
  3. JEFFERSON ORE
    Jefferson Ore Win User
    After the latest update, computer is shutting down when in sleep mode - Windows 10

    Hi Dylan

    There are several options that you can check to further troubleshoot this issue about your
    computer shutting down when on Sleep mode. We suggest that you run the
    Power troubleshooter to see if there are problems with your Power settings. To do this, simply follow the steps below:

    • On the Cortana search box, type Troubleshooting and click the
      first option.
    • Select System and Security.
    • Click on Power.
    Should you have further questions, please let us know.
     
    Jefferson Ore, Jun 21, 2020
    #3
  4. ANISH A KUMAR
    Anish A Kumar Win User

    Computer shuts down powers off in sleep mode

    sleep mode and power options not working on Windows 10

    Hi,

    Thank you for contacting Microsoft Forums.

    For issues with sleep mode and power options follow the steps provided below.

    Run the Power troubleshooter and check.

    Follow the steps to run the troubleshooter:

    • Open Control Panel.
    • Type Troubleshooting in search and click
      Troubleshooting.
    • Now type Power in the search option.
    • Click on Power troubleshooter to run.

    I would suggest you to try updating the Display driver and check if the issue persists. If you already have all the latest drivers from Windows updates, then I would suggest you to visit the computer manufacturer's website, download and install the latest
    drivers in compatibility mode and check.

    Hope this helps.
     
    Anish A Kumar, Jun 21, 2020
    #4
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Computer shuts down powers off in sleep mode

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