Windows 10: Computer Shutting Down

Discus and support Computer Shutting Down in Windows 10 Drivers and Hardware to solve the problem; Hello - can anyone help with this problem please? My computer is shutting down periodically, but its getting more regular. On some days it can shut... Discussion in 'Windows 10 Drivers and Hardware' started by yland1, Jun 7, 2019.

  1. yland1 Win User

    Computer Shutting Down

    Hello - can anyone help with this problem please?

    My computer is shutting down periodically, but its getting more regular. On some days it can shut down several times in the day, and then go for several days without shutting down. Things I've checked;

    The load is usually around 35%

    The temperature reaches around 48 degrees but normally is around 40 degrees

    In the event viewer I have 3 critical reports;

    • 41 Kernel - Power 3 in the last 24hrs and 13 in 7 days
    • 10110 DriverFramework 7 in the 24hrs and 12 in 7 days
    • 10111 DriverFramework 7 in the 24hrs and 12 in 7 days

    I also have 364 errors in 7 days and 386 Warnings in 7 days.

    I have updated manually all the drivers. If run a memory and hard drive check and they both say working correctly.

    I am using Windows 10 with Intel Core i5 4590 ( Heswell ) Platform is LGA 1150 ( socket H3 )

    I'm not very technical but have been trying to solve this problem for some time now. The computer is a custom build.

    If anyone can help with this I would much appreciate it.

    Thanks in advance!


    yland1, Jun 7, 2019
  2. xarzu Win User

    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?
    xarzu, Jun 7, 2019
  3. David Haz Win User
    Computer Shuts Down

    Hi Austin,

    If your computer shuts down unexpectedly when the battery is at 50%, it is possible that the battery is defective or that the drivers of the battery is incompatible with Windows 10 version 1709. For us to isolate the issue about shutting down when the battery
    is at 50%, kindly respond to the questions below:

    • Is your computer new? Or, is it an old computer upgraded to Windows 10?
    • What is the make and model of your computer?
    • Have you checked if the driver for your battery is updated? If not, kindly do so.
    • What troubleshooting steps have you done? This is for us to know and to avoid any duplication of efforts on your end.

    We look forward to your response.
    David Haz, Jun 7, 2019
  4. Computer Shutting Down

    Won't shut down or restart -- error X0X


    Thank you for posting your query in Microsoft Community.

    To assist you better, I would like to ask what are the methods that you have tried to solve the issue.

    The issue might occur if the computer is not shut down properly. so, I suggest you to perform a power drain by follow the steps below and check if it helps.

    • Shut down the Computer.
    • Remove all power source (including battery if it is a laptop).
    • Press and hold the power button for 15-20 seconds.
    • Connect the power source and start the computer.
    • After the computer boots to the desktop, suggest you to install all the pending updates.

    Hope this helps. Keep us posted on the status for further assistance.
    Eeshwar Kumar, Jun 7, 2019

Computer Shutting Down

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