Windows 10: Computer sleep but not sleep mode

Discus and support Computer sleep but not sleep mode in Windows 10 BSOD Crashes and Debugging to solve the problem; I discovered this after I left a semi-intensive program running overnight after a certain amount of time maybe 15 mins I'm not sure, my computer would... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Evorage, Jun 9, 2020.

  1. Evorage Win User

    Computer sleep but not sleep mode


    I discovered this after I left a semi-intensive program running overnight

    after a certain amount of time maybe 15 mins I'm not sure, my computer would freeze the program. No warning no error message but after some testing it appeared to have gone into some sort of power saving mode.


    My power and sleep settings cause the monitor to turn off after an hour and the pc to sleep never if connected to power source which it is, so I don't understand why this is happening, it could be my hardware?

    :)
     
    Evorage, Jun 9, 2020
    #1

  2. Sleep mode

    Hi Adam,

    For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

    • Have you made any updates to your computer before experiencing this issue?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you refer to this thread and follow the answer of Andre
    Da Costa to troubleshoot the issue with sleep mode missing.

    You can also refer to this article that was
    created by Andre Da Costa to enable sleep mode.

    Looking forward to you response.
     
    Reymichael Ros, Jun 9, 2020
    #2
  3. sleep mode

    Hi disgruntledWC,

    There could be other settings on your computer that triggers your computer to go on sleep even though the sleep settings is set to never. To ensure that the sleep and display settings are properly set, I suggest that you look into the Advanced Power Settings.
    Follow these steps:

    • Open Control Panel and click Power Options.
    • On your preferred plan, click Change plan settings.
    • Click advanced power settings.
    • Expand Sleep option, and make sure to set the following:
    Sleep after : Never

    Hibernate after : Never

    5. Click Apply, then OK.

    Please check also the screen saver option.

    • Navigate to Settings > Personalization > Lock screen.
    • Click Screen saver settings.
    • Set your Screen saver to None.
    • Click Apply, then OK.

    Once done, please observe if your computer still goes to sleep mode after a few minutes of inactivity.

    Looking forward to your reply.

    Regards.
     
    Vanessa Yar, Jun 9, 2020
    #3
  4. David Haz Win User

    Computer sleep but not sleep mode

    After Windows 10 Anniversary Update Computer Not Sleeping

    Hello.

    Does disabling the HID-Complaint Touch Screen driver resolves the issue? If yes, we suggest that you disable it and see if your device go into Sleep mode after a period of inactivity.

    We also suggest to check if the settings of the Power Options of your device are set so that the device will go into Sleep mode after a period of time. You may follow the steps below to check is Sleep mode is enabled on your device:

    • Press the Windows button + X, then click on
      Power Options.
    • Click Change when the computer
      sleeps.
    • Change the settings to your preferred settings.

    Keep us updated on the results.

    Regards.
     
    David Haz, Jun 9, 2020
    #4
Thema:

Computer sleep but not sleep mode

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