Windows 10: Computer sleeping when set not to / Not waking up from Sleep

Discus and support Computer sleeping when set not to / Not waking up from Sleep in Windows 10 Support to solve the problem; Hi All I have a windows 10 machine that has two issues but they both are causing the PC to freeze. The first issue is the PC will go to sleep even... Discussion in 'Windows 10 Support' started by EnvyYou, Jan 8, 2019.

  1. EnvyYou Win User

    Computer sleeping when set not to / Not waking up from Sleep


    Hi All

    I have a windows 10 machine that has two issues but they both are causing the PC to freeze.

    The first issue is the PC will go to sleep even when set not to in the power configuration.
    The second issue is that the PC will not wake up so it seems once it has gone to sleep, the screens will not turn on or respond to mouse clicks or keyboard input. This doesn’t happen 100 % of the time however it seems every 1 in 3 times I come back to my machine it will be frozen. Once this happens the PC needs a hard reset.

    I have reformatted the machine and reapplied all fresh drivers from the respective manufacture websites but the issue remains.

    Does anyone have any ideas?

    Intel Core i7 9700K
    2 x G.Skill Trident Z RGB F4-3200C16D-32GTZR 32GB (2x16GB) DDR4
    ASUS ROG Maximus XI Hero Wi-Fi Motherboard
    Samsung 970 PRO M.2 NVMe SSD 1TB
    EVGA 980 TI

    :)
     
    EnvyYou, Jan 8, 2019
    #1

  2. Computer Wakes Up From Sleep And Goes Back To Sleep?

    Hmm, lazy computer! *Roll Eyes Computer sleeping when set not to / Not waking up from Sleep :rolleyes:

    Sorry for that stupid line, I couldn't resist. *Frown Computer sleeping when set not to / Not waking up from Sleep :(

    Maybe you have something configured to sleep when idle. Check that on your power settings.
     
    Blue-Knight, Jan 8, 2019
    #2
  3. 56Kruiser Win User
    Computer will not sleep.


    My computer that I've just installed Win 10 on wakes immediately after putting to sleep.

    I've tried all things listed in this thread.

    I've gone into the event viewer and filtered on Power Troubleshooter in Event sources for waking, and it indicates Unknown Source.

    I've check to see that the NW Adapter is set to allow wake, magic packets only.

    The Allow Wake Timers in Power settings is set to Important Wake Timers only.

    I've disconnected all USB devices just for testing the sleep.

    I've run out of ideas. I'll be searching more on Google. But if any other thoughts/suggestions, it's appreciated.
     
    56Kruiser, Jan 8, 2019
    #3
  4. John Sarc Win User

    Computer sleeping when set not to / Not waking up from Sleep

    computer wake-up after sleep

    Hi Bill,

    There's a possibility that the settings that enables your Space bar to wake your computer up from sleep was reset after updating Windows. If this what had happened, we suggest that you just re-set it up. See the steps below on how to do
    so:

    • Press Windows key and type keyboard in.
    • Click on Keyboard option and a pop-up windows should show up.
    • From there, go to > Hardware tab > Properties >
      Change settings > Power management > Allow this device to wake the computer >
      OK/Apply.

    Try the if the steps did work and let us know any updates.
     
    John Sarc, Jan 8, 2019
    #4
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Computer sleeping when set not to / Not waking up from Sleep

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