Windows 10: Computer sleeps ONLY in "safe mode" ... (NEW INFO - PLEASE HELP)

Hello. I have a problem that I hope someone can help me with. My computer will not go to sleep at all unless it is in safe mode without networking (the monitor does sleep then). When I boot it into safe mode with networking, it will not go to sleep (the monitor will not sleep). When I boot normally into Windows 10 (clean install; up-to-date as of today with Windows Update), the computer does not sleep.

Also, sometimes before when I login after a normal startup, the computer does go to sleep; however, nothing displays on the monitor after I press the power button to bring it out of sleep. I have already searched the forums for help. I tried disabling the "wake" feature for the network adapter (as suggested in another thread), but that did not help at all. My computer's specifications are:

********************************

Operating System
Windows 10 Home 64-bit

CPU
Intel Core i7 2600K @ 3.40GHz
Sandy Bridge 32nm Technology

RAM
8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)

Motherboard
Gigabyte Technology Co., Ltd. H67M-D2-B3 (Socket 1155)

Graphics
ASUS VS239 (1920x1080@60Hz)
2047MB NVIDIA GeForce GTX 660 (PNY)

Storage
465GB Seagate ST3500418AS ATA Device (SATA)
298GB Western Digital WD My Passport 0748 USB Device (USB (SATA))

Optical Drives
ATAPI iHAS424 Y ATA Device
HL-DT-ST BD-RE UH12LS28 ATA Device

Audio
NVIDIA High Definition Audio

********************************

Any ideas or suggestions? Thanks in advance to whoever responds.

:)

 

Please help me... " Nokia n97 "

Every single number.. No i've tested in on my mothers phone and her ID isn't set on private but still doesn't show. When i miss the call it automatically sends me a message saying who called, well if there number isn't on private.

 

Please help me... " Nokia n97 "

I've had this problem since ever... Whenever i recieve a call it doesn't show the caller. All it says is " Call ". Please someone help me get rid of this ! My settings are set as " Say caller's name; - On "

 

open a cmd prompt as admin and type "powercfg -requests" without the quotes & hit enter.

If anything is preventing your PC from sleeping it should be listed.

I've found that sometimes audio stream will be listed but the actual cause will be something like Steam and or UPlay.

 

C:\Windows\system32>powercfg -requests
DISPLAY:
None.

SYSTEM:
None.

AWAYMODE:
None.

EXECUTION:
None.

PERFBOOST:
None.

 

UPDATE:

I ran "powercfg -ENERGY" in DOS with administrator privileges. This is what the "energy report" said:

*********************************

Power Efficiency Diagnostics Report

Computer Name xxxxxxxxxxxxxxxxxxxxxxxxxx Scan Time 2015-10-07T13:59:42Z Scan Duration 60 seconds System Manufacturer Gigabyte Technology Co., Ltd. System Product Name H67M-D2-B3 BIOS Date 03/27/2012 BIOS Version F7 OS Build 10240 Platform Role PlatformRoleDesktop Plugged In true Process Count 68 Thread Count 1016 Report GUID {a70e6d6a-b7d3-41f6-8dee-fd80e7258625} Analysis Results

Errors

USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Wacom Tablet Host Controller ID PCI\VEN_8086&DEV_1C2D Host Controller Location PCI bus 0, device 26, function 0 Device ID USB\VID_056A&PID_0017 Port Path 1,3


USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Input Device Host Controller ID PCI\VEN_8086&DEV_1C2D Host Controller Location PCI bus 0, device 26, function 0 Device ID USB\VID_046D&PID_C077 Port Path 1,5


USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Xbox 360 Controller for Windows Host Controller ID PCI\VEN_8086&DEV_1C2D Host Controller Location PCI bus 0, device 26, function 0 Device ID USB\VID_046D&PID_C21D Port Path 1,1


USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Root Hub Host Controller ID PCI\VEN_8086&DEV_1C2D Host Controller Location PCI bus 0, device 26, function 0 Device ID USB\VID_8086&PID_1C2D Port Path


USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Root Hub Host Controller ID PCI\VEN_8086&DEV_1C26 Host Controller Location PCI bus 0, device 29, function 0 Device ID USB\VID_8086&PID_1C26 Port Path


USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Input Device Host Controller ID PCI\VEN_8086&DEV_1C26 Host Controller Location PCI bus 0, device 29, function 0 Device ID USB\VID_0079&PID_0006 Port Path 1,7


USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Composite Device Host Controller ID PCI\VEN_8086&DEV_1C2D Host Controller Location PCI bus 0, device 26, function 0 Device ID USB\VID_046D&PID_C31C Port Path 1,6


USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Logitech USB Camera (HD Pro Webcam C910) Host Controller ID PCI\VEN_8086&DEV_1C2D Host Controller Location PCI bus 0, device 26, function 0 Device ID USB\VID_046D&PID_0821 Port Path 1,2


USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Mass Storage Device Host Controller ID PCI\VEN_8086&DEV_1C26 Host Controller Location PCI bus 0, device 29, function 0 Device ID USB\VID_1058&PID_0748 Port Path 1,8


USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Generic USB Hub Host Controller ID PCI\VEN_8086&DEV_1C2D Host Controller Location PCI bus 0, device 26, function 0 Device ID USB\VID_8087&PID_0024 Port Path 1


USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Mass Storage Device Host Controller ID PCI\VEN_8086&DEV_1C26 Host Controller Location PCI bus 0, device 29, function 0 Device ID USB\VID_058F&PID_6377 Port Path 1,3


USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Generic USB Hub Host Controller ID PCI\VEN_8086&DEV_1C26 Host Controller Location PCI bus 0, device 29, function 0 Device ID USB\VID_8087&PID_0024 Port Path 1


CPU Utilizationrocessor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 4.47


Platform Power Management CapabilitiesCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.



Warnings

Platform Timer Resolutionlatform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 10006 Maximum Timer Period (100ns units) 156250


Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000 Requesting Process ID 3660 Requesting Process Path \Device\HarddiskVolume1\Program Files (x86)\Mozilla Firefox\firefox.exe


CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name firefox.exe PID 3660 Average Utilization (%) 2.55 Module Average Module Utilization (%) \Device\HarddiskVolume1\Program Files (x86)\Mozilla Firefox\xul.dll 1.13 \Device\HarddiskVolume1\Program Files (x86)\Mozilla Firefox\freebl3.dll 0.25 \SystemRoot\system32\ntoskrnl.exe 0.20


CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name dwm.exe PID 1320 Average Utilization (%) 0.22 Module Average Module Utilization (%) \SystemRoot\system32\ntoskrnl.exe 0.06 \Device\HarddiskVolume1\Windows\System32\dwmcore.dll 0.03 \Device\HarddiskVolume1\Windows\System32\nvwgf2umx.dll 0.02


Information

Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000 Requesting Process ID 3660 Requesting Process Path \Device\HarddiskVolume1\Program Files (x86)\Mozilla Firefox\firefox.exe Calling Module Stack \Device\HarddiskVolume1\Windows\SysWOW64\ntdll.dll \Device\HarddiskVolume1\Windows\SysWOW64\kernel32.dll \Device\HarddiskVolume1\Program Files (x86)\Mozilla Firefox\xul.dll


Power Policy:Active Power Plan
The current power plan in use
Plan Name OEM Balanced Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e}


Power Policyower Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality Balanced


Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.



Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Optimize for Video Quality


System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.



Battery:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.



Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported false S2 Sleep Supported false S3 Sleep Supported true S4 Sleep Supported true


Platform Power Management Capabilities:Connected Standby Support
Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
Connected Standby Supported false


Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0 Index 0 Idle State Count 3 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 3701 Maximum Performance Percentage 100 Lowest Performance Percentage 43 Lowest Throttle Percentage 5 Performance Controls Type ACPI Performance (P) / Throttle (T) States


Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0 Index 1 Idle State Count 3 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 3701 Maximum Performance Percentage 100 Lowest Performance Percentage 43 Lowest Throttle Percentage 5 Performance Controls Type ACPI Performance (P) / Throttle (T) States


Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0 Index 2 Idle State Count 3 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 3701 Maximum Performance Percentage 100 Lowest Performance Percentage 43 Lowest Throttle Percentage 5 Performance Controls Type ACPI Performance (P) / Throttle (T) States


Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0 Index 3 Idle State Count 3 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 3701 Maximum Performance Percentage 100 Lowest Performance Percentage 43 Lowest Throttle Percentage 5 Performance Controls Type ACPI Performance (P) / Throttle (T) States


Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0 Index 4 Idle State Count 3 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 3701 Maximum Performance Percentage 100 Lowest Performance Percentage 43 Lowest Throttle Percentage 5 Performance Controls Type ACPI Performance (P) / Throttle (T) States


Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0 Index 5 Idle State Count 3 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 3701 Maximum Performance Percentage 100 Lowest Performance Percentage 43 Lowest Throttle Percentage 5 Performance Controls Type ACPI Performance (P) / Throttle (T) States


Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0 Index 6 Idle State Count 3 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 3701 Maximum Performance Percentage 100 Lowest Performance Percentage 43 Lowest Throttle Percentage 5 Performance Controls Type ACPI Performance (P) / Throttle (T) States


Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0 Index 7 Idle State Count 3 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 3701 Maximum Performance Percentage 100 Lowest Performance Percentage 43 Lowest Throttle Percentage 5 Performance Controls Type ACPI Performance (P) / Throttle (T) States


Device Drivers:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.

*********************************

(END)

 

The only thing that I can glean from the entire report is this: "Platform Power Management Capabilities: PCI Express Active-State Power Management (ASPM) Disabled PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer." Also, please note that the other issues detected were accompanied by this message: "Note that this issue will not prevent the system from sleeping." So, any suggestions? Ideas? Thanks ...

 

Try and find the driver for that device in Device Manager and see if there's a power option to Enable power savings.

I'd also try resetting your Windows Power Profile.

Also you could try asking on a Gigabyte forum.
But it seems weird to me that a Gigabyte board would have issues with sleep, they're a very well known motherboard manufacturer.

Other than that I don't really know what else you could try.
Hopefully someone else might chime in.

 

Update:

Found the culprit. Apparently it was a generic USB gamepad that I had hooked up to the computer that was somehow keeping it awake. Once I disconnected it, the computer's sleep behavior went back to normal. Now I unfortunately have another problem. The computer keeps getting a DRIVER_POWER_STATE_FAILURE BSOD message every time I try to wake it up from sleep. I did a dump, and debugged the file via WinDbg. Below are the results of the debug. Anyone want to help? Is it the video card, as I suspect it is? Thoughts? Thanks.

(Note: This guy posted about a very similar problem - link: CLICK HERE.)

************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*Symbol information
Deferred .sympath srv*Symbol information

Microsoft (R) Windows Debugger Version 10.0.10240.9 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\xxxxx\Desktop\New folder\100715-14562-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*Symbol information
Deferred .sympath srv*Symbol information
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols;.sympath srv*Symbol information
Executable search path is:
No .natvis files found at C:\Program Files (x86)\Windows Kits\10\Debuggers\x64\Visualizers.
Windows 10 Kernel Version 10240 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 10240.16515.amd64fre.th1.150916-2039
Machine Name:
Kernel base = 0xfffff801`1608d000 PsLoadedModuleList = 0xfffff801`163b2010
Debug session time: Wed Oct 7 15:27:32.629 2015 (UTC - 7:00)
System Uptime: 0 days 0:55:49.288
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, ffffe0005a7af060, fffff80117bfd990, ffffe0005a2b5490}

Implicit thread is now ffffe000`5b3505c0
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiRequestIoPowerState+a2 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0005a7af060, Physical Device Object of the stack
Arg3: fffff80117bfd990, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0005a2b5490, The blocked IRP

Debugging Details:
------------------

Implicit thread is now ffffe000`5b3505c0

BIOS_DATE: 03/27/2012

BASEBOARD_PRODUCT: H67M-D2-B3

BASEBOARD_VERSION: x.x

BUGCHECK_P1: 3

BUGCHECK_P2: ffffe0005a7af060

BUGCHECK_P3: fffff80117bfd990

BUGCHECK_P4: ffffe0005a2b5490

DRVPOWERSTATE_SUBCODE: 3

FAULTING_THREAD: 5b3505c0

CPU_COUNT: 8

CPU_MHZ: d40

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 2a

CPU_STEPPING: 7

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

ANALYSIS_VERSION: 10.0.10240.9 amd64fre

LAST_CONTROL_TRANSFER: from fffff801160d20d0 to fffff801161dfc76

STACK_TEXT:
ffffd000`20314430 fffff801`160d20d0 : ffffe000`00000000 00000000`00000001 00000000`00000000 ffffe000`5b3506c0 : nt!KiSwapContext+0x76
ffffd000`20314570 fffff801`160d1ae8 : 00000000`000000ff 00000000`00000000 ffffe000`5a6e4040 ffffe000`5a6e41b0 : nt!KiSwapThread+0x160
ffffd000`20314620 fffff801`160d3d35 : ffffe000`5bbfec98 00000000`00000000 00000000`00000000 fffff801`160d4b76 : nt!KiCommitThreadWait+0x148
ffffd000`203146b0 fffff801`5ed4eb92 : ffffd000`203147c0 ffffe000`00000000 00000000`00000000 00000000`00000000 : nt!KeWaitForSingleObject+0x385
ffffd000`20314760 fffff801`5ed4e149 : 00000000`00000004 ffffe000`5a2b5490 00000000`00000002 00000000`00000002 : dxgkrnl!DpiRequestIoPowerState+0xa2
ffffd000`203147f0 fffff801`5ed4eadc : ffffd000`20314802 00000000`00000001 00000000`00000001 00000000`00000000 : dxgkrnl!DpiFdoSetAdapterPowerState+0x2a9
ffffd000`20314890 fffff801`5ed4fdcb : ffffe000`5a2b5400 ffffe000`5bbfe2b0 ffffe000`5a2b5490 00000000`ff030000 : dxgkrnl!DpiFdoHandleDevicePower+0x2fc
ffffd000`20314920 fffff801`60a7db32 : ffffe000`5a2b55a8 ffffd000`20314ab9 ffffe000`5a2b55a8 ffffe000`5bbfe160 : dxgkrnl!DpiDispatchPower+0x8b
ffffd000`20314a40 ffffe000`5a2b55a8 : ffffd000`20314ab9 ffffe000`5a2b55a8 ffffe000`5bbfe160 ffffd000`20314b38 : nvlddmkm+0x15db32
ffffd000`20314a48 ffffd000`20314ab9 : ffffe000`5a2b55a8 ffffe000`5bbfe160 ffffd000`20314b38 00000000`00000004 : 0xffffe000`5a2b55a8
ffffd000`20314a50 ffffe000`5a2b55a8 : ffffe000`5bbfe160 ffffd000`20314b38 00000000`00000004 00000000`00000000 : 0xffffd000`20314ab9
ffffd000`20314a58 ffffe000`5bbfe160 : ffffd000`20314b38 00000000`00000004 00000000`00000000 00000000`00000001 : 0xffffe000`5a2b55a8
ffffd000`20314a60 ffffd000`20314b38 : 00000000`00000004 00000000`00000000 00000000`00000001 ffffe000`5c271000 : 0xffffe000`5bbfe160
ffffd000`20314a68 00000000`00000004 : 00000000`00000000 00000000`00000001 ffffe000`5c271000 ffffd000`20314b20 : 0xffffd000`20314b38
ffffd000`20314a70 00000000`00000000 : 00000000`00000001 ffffe000`5c271000 ffffd000`20314b20 00000000`00000008 : 0x4


STACK_COMMAND: .thread 0xffffe0005b3505c0 ; kb

FOLLOWUP_IP:
dxgkrnl!DpiRequestIoPowerState+a2
fffff801`5ed4eb92 8bd8 mov ebx,eax

SYMBOL_STACK_INDEX: 4

SYMBOL_NAME: dxgkrnl!DpiRequestIoPowerState+a2

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME: dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 55fa5392

IMAGE_VERSION: 10.0.10240.16515

BUCKET_ID_FUNC_OFFSET: a2

FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_dxgkrnl!DpiRequestIoPowerState

BUCKET_ID: 0x9F_3_POWER_DOWN_dxgkrnl!DpiRequestIoPowerState

PRIMARY_PROBLEM_CLASS: 0x9F_3_POWER_DOWN_dxgkrnl!DpiRequestIoPowerState

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x9f_3_power_down_dxgkrnl!dpirequestiopowerstate

FAILURE_ID_HASH: {1f04a7b8-25d5-85a2-98d6-ff5f5302be37}

Followup: MachineOwner
---------

0: kd> !irp Address
An error occured trying to evaluate the expression
0: kd> !irp
Free build - use !irpfind to scan memory for any active IRPs
0: kd> !irpfind
fffff80116451500: Unable to get MiVisibleState
0: kd> lmvm dxgkrnl
Browse full module list
start end module name
fffff801`5eca0000 fffff801`5ee89000 dxgkrnl (pdb symbols) c:\symbols\dxgkrnl.pdb\981F23A0162D4567AA7BA758CEFE63091\dxgkrnl.pdb
Loaded symbol image file: dxgkrnl.sys
Mapped memory image file: c:\symbols\dxgkrnl.sys\55FA53921e9000\dxgkrnl.sys
Image path: \SystemRoot\System32\drivers\dxgkrnl.sys
Image name: dxgkrnl.sys
Browse all global symbols functions data
Timestamp: Wed Sep 16 22:45:54 2015 (55FA5392)
CheckSum: 001ECDAA
ImageSize: 001E9000
File version: 10.0.10240.16515
Product version: 10.0.10240.16515
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 3.7 Driver
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: dxgkrnl.sys
OriginalFilename: dxgkrnl.sys
ProductVersion: 10.0.10240.16515
FileVersion: 10.0.10240.16515 (th1.150916-2039)
FileDescription: DirectX Graphics Kernel
LegalCopyright: © Microsoft Corporation. All rights reserved.

 

Nice one, glad you got it sorted.

 

Actually - yes, the original problem got solved, but now I have a new problem. See above.

Anyone want to help? Thanks.

 

Ah sorry didn't read you entire post.
Was there a driver for that USB gamepad? I would try uninstalling it.

I'm not very good with BSOD's to be honest.

It might be better to start a new thread with the new issue in the BSOD Debugging forum.
They be smart dudes.

Good luck. *Smile

 

Ah. Thanks. I will try posting over there. Hopefully they will be of help.

Didn't know this forum had a place for debugging questions, specifically.