Windows 10: Computer sometimes does not respond to mouse

The computer sometimes does not respond to mouse. Any ideas?

:)

 

usb mouse not responding

Hi Lance,

It can be a faulty driver that is causing your mouse and headphone not to work. However, we need to gather more information for us to provide the best solution to your computer. Kindly answer the following questions:

• Have you made any changes prior to the issue?
• Is your mouse and headphones working on another computer?

We suggest that you visit the links below for troubleshooting steps for your mouse and headphones.

• Fix sound problems
• Mouse, touchpad, and keyboard problems in Windows

Looking forward to your reply.

 

Computer doesn't respond to mouse clicks

Hi Kat,

For us to isolate the issue in using the mouse to interact with the contents of your desktop, kindly respond to the questions below:

• When did this issue started to occur?
• Have you checked if the mouse works when you connect it to another device?

On a lighter note, we suggest that you check if there are pending updates waiting to be installed on your device. If there are, kindly install them and restart your device. After restarting, check if you are able to interact with the contents of your desktop.

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!